Heredia Costa Rica, Costa Rica
2 days ago
HR Generalist Intermediate / C11 (Heredia, Costa Rica)

The Human Resources (HR) Generalist Intermediate is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

Responsibilities:

Assist line managers with the execution of HR processes, including performance management, employee engagement, talent, employee relations, coaching, training, conflict resolution, and interpretation of employment policies and practicesPartner with Human Resources Advisors (HRAs) and business/functional line managers to recommend, develop, and execute human capital strategies to achieve business goals as well as participate on Human Resources Professional Services (HRPS) project teams such as engagement initiatives or re-engineeringLiaise with HR Centers of Excellence (COEs) on various HR Compensation, Diversity, Employment Law, Employee Relations, HR Control and Compliance, Learning and Development, Recruiting, Talent, and ReportingManage immigration and mobility/relocation casesExecute ad hoc requests and projects, such as audit support, Voice of the Employee (VOE) survey preparation, and reportingEnsure escalated client/employee issues are resolved with urgency and deliver services with a process improvement mindset to increase effectiveness and efficiencyBuild and maintain partnerships to foster trust and accountability with all stakeholdersAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

2-5 years of relevant experienceExperience in Human Resources, employee relations, and financial servicesExperience working with remote locationsWorking knowledge of HR functions and applicable US Employment lawsWorking knowledge of industry standards and practicesIntermediate – advanced proficiency in Microsoft Excel, Word, PowerPoint, PeopleSoft and Human Resources Management SystemsConsistently demonstrates clear and concise written and verbal communication


Education:

Bachelor’s degree/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Human Resources

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Job Family:

HR Advisors & Generalist

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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