About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.
In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
The HR Operations Enablement Specialist will be a subject matter expert in HR Operations functions. This is a critical role in ensuring the smooth and efficient functioning of day-to-day human resources processes. This position is responsible for optimizing HR operations, designing and delivering enablement resources. The role also serves as a key liaison between corporate functions, ensuring accuracy, consistency, and confidentiality. The ideal candidate is detail-oriented, process-driven, and skilled at managing multiple priorities in a fast-paced environment.
Responsibilities:
Systems Implementation & Optimization:
Support existing HR tools and processes, identifying gaps, inefficiencies, and opportunities for automation or enhancement.
Support system improvements or new technologies aligned with best practices and business needs.
Serve as a liaison between HR and technology vendors to streamline system integrations and user experiences.
Acquisition Integration & Support:
Support the onboarding and enablement of newly acquired Acrisure Partners, ensuring a seamless transition into enterprise HR systems, platforms, and policy frameworks.
Customize support based on partner-specific data and processing requirements.
Change Enablement & Training:
Deliver and help design enablement resources, training materials, and communications to support new processes and technologies.
Drive technology adoption by creating user-friendly experiences and self-service tools.
Project Management & Continuous Improvement:
Contribute to HR projects that improve operational capabilities and employee support models.
Write test scripts, perform UAT (user acceptance testing), and provide recommendations for ongoing process improvement.
Data Integrity & Governance:
Support data updates within HRIS, including core employee records, payroll, benefits, and partner-specific configurations.
Ensure compliance with data governance standards and maintain data accuracy throughout the employee lifecycle.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Requirements:
Ability to organize and manage multiple priorities effectively in a fast paced customer-focused environment
Excellent interpersonal and written and verbal communication skills
Excellent problem-solving and analytical skills, and decision-making skills with the ability to drive process improvements and automation.
Proficiency in Microsoft 365 software (Word, Excel, PowerPoint, etc)
Ability to positively interact with all levels
Ability to work independently, while also being able to contribute to a collaborative environment and provide and take direction
High level of discretion and confidentiality
Ability to influence others
Excellent customer service skills
Demonstrated organization, attention to detail, and ability to produce accurate, quality work
May occasionally require extended hours to meet business needs
Education/Experience:
Bachelor’s Degree in Human Resources, Accounting, or related field - or recognized equivalent in education and experience, required
Minimum of 2 years of experience processing, and/or consulting on Human Resources in a multi-state environment, required
Workday experience with hands-on employee lifecycle transactions, troubleshooting, reporting and business process configuration
Project management experience a plus
Experience using ServiceNow or other ticket tracking system
Benefits & Perks:
Competitive compensation
Industry leading healthcare
Savings and Investments
Charitable Giving Programs
Offering Hybrid Work Options
Opportunities for Growth
Parental Leave
Generous Time Away
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
To learn more, visit www.Acrisure.com or follow us on LinkedIn.
Pay Details:
The base compensation range for this position is $63,500 - $86,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.