**Post location:** Warsaw, Prosta 36 Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your skills and knowledge to Citi’s HR (Human Resources) Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. **Team/Role Overview:** The Human Resources (HR) Workplace Support Team Lead is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to ensure the seamless delivery of HR services to client groups within Citi. **What you'll do:** + Manage and develop a small team of HR Partners who deliver HR services and build capabilities to drive organizational performance through individuals and managers as well as identify issues and recommend solutions + Responsible for HR delivery and implementation across the employee lifecycle + Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed + Partner with Human Resource Advisors (HRAs), HR Business Partners (HRBPs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions + Coordinate and ensure seamless end-to-end delivery of global priorities and life cycle processes + Work with HRA global partners and regional HR Partners to ensure consistent communication and delivery of HR solutions and processes proactively identifying issues and recommending solutions + Consult and coordinate with country HR partners to deliver regional activities as well as participate on cross Citi projects + Lead and/or initiate cross Citi projects + Train new hires + Acts as SME (Subject Matter Expert) to senior stakeholders and /or other team members. + Appropriately assess risk when business decisions are made. **What we'll need from you:** + 6-10 years of relevant experience + Demonstrated leadership and project management skills; Ability to manage a team + Working knowledge of HR functions and applicable employment laws + Experience gained in large, complex financial institutions preferred + Strong interpersonal, influencing and negotiating skills. + Clear and concise written and verbal communication + Has the ability to operate with a limited level of direct supervision; Can exercise independence of judgement and autonomy. + Fluent English + Proficient in Microsoft Office **Education:** + Bachelor’s degree/University degree or equivalent experience + Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.​ **What we can offer you:** By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model ( **2 days working at home per week** ), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well: + Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave + Award-winning pension plan,​ multisport, holiday allowance + Private Medical Care Program, Group Life Insurance + Consideration for annual discretionary bonus + Employee Assistance Program + Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed + Flexible work arrangements to support you in managing work - life balance + Career progression opportunities across geographies and business lines; Mentoring Programs + Socially active employee communities with diverse networking opportunities \#LI-AD8 ------------------------------------------------------ **Job Family Group:** Human Resources ------------------------------------------------------ **Job Family:** HR Advisors & Generalist ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.