HR Analyst - Process Excellence Job ID 224817 Posted 09-Sep-2025 Service line Corporate Segment Role type Full-time Areas of Interest People/Human Resources Location(s) Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia **Office Location :** CBRE KL BSO, Bangsar South **About the role:** As a CBRE HR Analyst - Process Excellence, you will be responsible to review and standardize people processes and documentation across APAC countries/cross functional teams & identify the fit-gap, make recommendations for closing the gap and areas of improvement. This job is part of the People Project team, ensuring all tasks are delivered in a timely/cost effective manner, anticipating scope issues and obtaining agreement on changes to work plan. **What You’ll Do:** + Documents policies, processes and procedures of the various HR Services + Ensure process maps remain relevant and current by regularly conducting audits against the documented process maps. + Maintain the People services (catalog) and process architecture to remain valid and current + Conduct process mapping workshops with the objective of standardizing and streamlining employee life cycle process across all countries + Supports service transition changes, issues, risks and deviations including tracking progress on actions and mitigation of risks + Performs testing requirements to validate services have been built against design specification and meets the test success criteria + Conducts post-implementation review and facilitate to close deployments + Prepares and execute communication action plans aligned to change management strategy + Identifies and implements process improvement projects + May support recurrent training on modified and updated HR Services **What You’ll need:** + Graduate in business / commerce or relevant field + Certification in Project Management (PMP, Prince 2, Scrum) will be advantageous. + Knowledge on six sigma (certification is a plus) + 3-5 years of working experience preferably with 2 years of experience in Transition/transformation + Familiarity with ERP tools (Peoplesoft etc.), Ticketing (Service Now) and Knowledge Management systems, Process mapping tools (Visio) + Strong experience in process excellence and lead in several significant transformation projects (preferably aligned with HR) + Understanding of HR processes, including recruiting, onboarding, mid-lifecycle, benefits administration, payroll, offboarding and performance management. + Proven experience in implementing and managing HR technology solutions. + Project management skills and ability to lead and manage multiple projects simultaneously. + Strong attention to detail, with the ability to make connection of several seemingly unrelated variables. + Understanding of employment laws, regulations and compliance is a plus; experienced in an audit environment. + Strong ability to work with cross-functional teams and ability to navigate a complex organizational structure. **_Why CBRE_** _When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants._ **_Applicant AI Use Disclosure_** _We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process._ CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)