Job Description Housing Support Worker (Part Time 16 Hours) - Birmingham

Join a flexible and busy company that provides supported accommodation to homeless service users based in Birmingham, dedicated to making a meaningful difference in the community. Their company prides themselves on a hands-on approach, fostering a supportive environment where integrity, accountability, and customer focus are at the core of everything they do. They value work-life balance, diversity, resilience, and respect, creating an inclusive workplace that encourages professional growth. They offer flexible working hours to help our team maintain a healthy work-life balance while delivering exceptional support to those in need.

Job ResponsibilitiesMonday 10am to 5pm, Wednesday 10am to 5pm, Friday 10am to 4pmProvide tailored housing support and guidance to clients, assisting them in securing and maintaining suitable accommodation.Develop and implement individual support plans in collaboration with clients, ensuring their needs and goals are met.Offer advice on tenancy rights, responsibilities, and available housing options.Build strong relationships with clients, offering emotional support and practical assistance.Coordinate with external agencies and service providers to facilitate access to additional resources and support services.Maintain accurate and up-to-date case records in compliance with organisational policies and legal requirements.Participate in team meetings, training sessions, and community outreach activities to promote best practices.Monitor client progress and adjust support strategies as needed to ensure positive outcomes.

Required Skills & QualificationsPrevious experience in housing support, social work, or related fields is preferred.Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients.Strong organisational skills and attention to detail for case management and record-keeping.Knowledge of tenancy laws, housing regulations, and local authority procedures.Confident in report writingProficiency in Microsoft Office Suite and case management software.Resilience and adaptability to thrive in a busy environment.Commitment to diversity, inclusion, and respectful engagement with clients and colleagues.

Call to Action

If you are passionate about making a positive impact in your community and possess the skills and experience outlined above apply now!

To Apply:

Click Apply Now to register your interest for the role or contact Gabrielle Sharif at Brook Street Social Care, Birmingham.