At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values of People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

JOB SUMMARY

The Housing Program Director will be responsible for overseeing and implementing housing strategies to meet the needs of clients served by the organization. This role includes managing housing funds, ensuring compliance with contractual scopes, and providing training and boots on the ground support to Housing staff agencywide. The Housing Program Director will act as the primary liaison for funders, community partners, and internal teams to streamline communication and advocacy efforts.

RESPONSIBILITIES

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

•            Training & Technical Assistance: Ensure staff understand leasing, subsidy programs, monthly reporting, and compliance requirements. Provide trainings using different mediums, including e-learning, online/remote, and in person.

•            Leasing & Subsidy Expertise: Navigate region-specific subsidies, manage master leases, understand legalities regarding eviction processes, and strengthen relationships with landlords.

•            Field Work & Inspections: Conduct monthly inspections at each master lease unit in the region and quarterly inspections in outer regions. Travel frequently to ensure housing standards are met and maintained.

•            HMIS/Clarity Oversight & Administration: Serve as the HMIS/Clarity Administrator, ensuring accurate data entry, compliance, and reporting across programs.

•            Electronic Platforms for Data Collection & Reporting: Utilize and manage all electronic platforms for data collection and reporting, ensuring accuracy and compliance. Innovate and streamline processes for efficient data management.

•            Audit Management & Compliance: Lead audit preparation and ensure compliance with HUD, CoC, and County requirements.

•            Forward-Facing Housing Lead: Act as the go-to person for funders, community partners, and internal teams to streamline communication and advocacy.

•            Compliance & Contract Management: Ensure all programs stay aligned with contract requirements and provide staff training on housing compliance.

•            Housing Development & Portfolio Strategy: Focus on long-term acquisition, leasing, and other housing strategies.

•            System-wide Coordination & Expansion: Manage housing-related funding (HUD, MHSA, etc.), identify new opportunities, and ensure sustainability in a fee-for-service world.

•            Landlord Engagement & Risk Mitigation: Actively recruit landlords, address their concerns, and develop strategies to prevent evictions and housing instability.

•            Standardized Processes Across Programs: Establish clear policies and best practices for consistency across different housing efforts.

QUALIFICATIONS

•            Education: Bachelor's degree in a related field preferred; alternatively, professional certification or equivalent combination of education and directly related work experience.

•            Experience: Minimum of 5 years of oversight of housing-related programs and working in a community or behavioral health care setting.

•            Skills: Strong organizational, analytical, and communication skills; ability to manage multiple projects in a fast-paced environment; proficiency in project management tools and advanced knowledge of applications such as Outlook, Excel, Word, PowerPoint, and Internet.

•            Knowledge: Deep understanding of HUD programs, funding sources, and compliance requirements; experience in property management, including oversight of lease agreements, maintenance coordination, and landlord relations.

PHYSICAL REQUIREMENTS

These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.

☒ Seeing                                                       ☒ Hearing                                                     ☒ Speaking

☒ Stooping/Bending                                   ☒ Working in cramped spaces                  ☒ Moving around facility

☒ Moving between offices/clients           ☒ Driving                                                      ☐ Climbing

☒ Lifting/carrying heavy items   ☒ Pushing/pulling/dragging items           ☒ Standing for long periods

☐ Working outside/underground            ☒ Using hands/fingers                               ☒ Sitting for long periods

I can perform the above functions:

☐ Without accommodation        ☐ With accommodation. If so, please specify:

OTHER DUTIES

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employee signature constitutes an understanding of the job requirements, essential functions, and duties.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions.