Housekeeping Supervisor - Seasonal

Department: Housekeeping & Laundry

Employment Type: Seasonal - Full Time

Location: Lebanon - Beirut

DescriptionThe incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness.  They assist the Assistants Executive Housekeepers and the Executive Housekeepers in the planning of the department.

Key Responsibilities\nDirect the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.\nCheck Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurnished as required..  If assigned on Floors, check rooms and particularly those assigned to V.I.P., V.V.I.P and known repeated guests receive special attention to ensure they meet the hotel standards.\nCoordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keep them informed and follow up on outstanding issues.  It may be the confirmation of room status to the repair work to be done.\nSchedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.\nControl usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.\nAssist the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employee and guests. \n

Skills, Knowledge and ExpertiseEducation: Hospitality Management or related field
Experience: Housekeeping Supervisor position
Competencies: Ability to work under pressure
                            Excellent written and verbal communication skills
                            Applies a professional, confidential and ethical approach at all times
                            People Oriented
                            Flexible and reliable
                            Knowledge of hotel operations & Computer system
                            Knowledge of hotel products and services
                            Building teamwork
                            Developing others
                            Problem solving and decision making
                            Motivating others