Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Join Oaks Lake Crackenback Resort as our Housekeeping Supervisor and lead a dedicated team in one of Australia’s most picturesque alpine destinations.

In this hands-on role, you’ll oversee the day-to-day housekeeping operations, ensuring our apartments and resort facilities are presented to the highest standard for every guest. You’ll provide guidance and training to the housekeeping team while working closely with the Resort Manager to deliver exceptional guest experiences.

What you’ll do:

Supervise the housekeeping team to maintain high cleaning standardsCoordinate daily room allocations and workload managementTrain, motivate and support team members to achieve excellenceConduct inspections of guest rooms and public areasManage stock control of cleaning supplies and linenAssist with rostering and ensuring team efficiencyUphold workplace safety and compliance procedures

QualificationsPrevious housekeeping supervisory or team leader experienceStrong organisational and time management skillsAbility to motivate and guide a team in a fast-paced environmentHigh attention to detail and a passion for guest serviceFlexibility to work across a 7-day roster, including weekendsPositive, reliable, and hands-on attitude

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.Global Perks: International accommodation discounts across our hotel brands.Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.Experiences: Discounted entertainment and activities.Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.Generous Leave: Parental and birthday leave.Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.