A Housekeeping Supervisor is responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience while managing guest requests and replenishing guest amenities.

What will I be doing?

 

As a Housekeeping Assistant, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeping Assistant will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

Ensure cleanliness of public areasClean guest bedrooms and bathroomsVacuum rooms and corridorsChange and replenish bed linen, towels and guest amenities in line with company guidelinesUndertake regular deep cleaning tasksRestock and maintain trolley on daily basisBe environmentally awareDispose of waste accordinglyCarry out lost property proceduresManage guest requests in a timely and efficient mannerManage master keys in his/her possessionCheck public areas and toilets taking remedial action where necessaryComply with hotel security, fire regulations and all health and safety legislationAssist other departments wherever necessary and maintain good working relationships

What are we looking for?

 

A Housekeeping Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Positive attitudeGood communication skillsCommitted to delivering a high level of customer serviceExcellent grooming standardsAbility to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Hotel experienceExperience in a similar position

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!