Company Description

Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences.

Job Description

As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging serviceHandle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guestsEnsure Team Members are informed daily about priorities to personalize serviceTraining and coaching line level colleaguesInspect and assign duties to office assistants, Daily Morning brief with all the relevant information.Check the attendance; follow up on maintenance complaints sent to the concerned department.Get Mini bar, and Consumption items from main store to Housekeeping and distribute to the units.Maintain the Mini Bar and consumption stock, maintain the mini bar bills and office billsKeep updating all the reports which come from the units, inform all necessary information to the units.Check all the reports daily and inform the concern person   Report to the Executive Housekeeper on any changes of normal procedures or emergencies.Cooperate with other departments to make smoother operationsUpdate all the necessary information’s about the hotel and new procedures to follow.Make daily work reportPromotes good team work among the Team Members and management.

QualificationsService focused personality is essentialPrevious experience in a similar leadership role is an assetStrong interpersonal and problem solving abilities and the ability to lead by example

Additional Information

Serve with Humility | Radiate Optimism | Rely on Our Family