A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

Clean guest bedrooms and bathroomsVacuum rooms and corridorsChange and replenish bed linen, towels and guest amenities in line with company guidelinesUndertake regular deep cleaning tasksRestock and maintain trolley on daily basisReport any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the GuestEnsure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working conditionBe environmentally awareDispose of waste accordinglyManage guest requests in a timely and efficient mannerComply with hotel security, fire regulations and all health and safety legislationCarry out lost property proceduresAssist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsAbility to work on their own or in teamsFlexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Hotel experienceExperience in a similar position

What will it be like to work for Hilton?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

Living the Values

Quality

Productivity

Dependability

Customer Focus

Teamwork

Adaptability

What benefits will I receive?

You will be offered a competitive benefits package. As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.