Company Description

Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.

Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success and discover the values that shape who we are today.

                                   NH Collection Hotels & Resorts | 103 hotels & resorts in 24 countries

With its premium look and feel, the NH Collection brand showcases captivating hotels and resorts housed in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia, and soon in Australasia.

Our hotels are thoughtfully designed with an eclectic-elegant atmosphere to offer stays that evoke extraordinary feelings, paying great attention to stimulating details to create memorable moments.

We welcome business travellers, friends, or couples seeking premium service. We craft experiences that place extraordinary feelings at the heart of everything we do in our hotels and resorts.

At NH Collection Hotels and Resorts, our guests are inspired by each destination and its distinctive experiences, whether they’re looking for wellbeing, gastronomy, culture or just pure indulgence.

                                                                      Feel the extraordinary.

NH Collection Maldives Reethi Resort is a private island of surreal beauty, located in the famed Baa Atoll in a UNESCO Biosphere Reserve. Lush with flora and fauna, with jewel-toned waters surrounding, it is your invitation to retreat into the embrace of nature and explore all its riches.  

Snorkel the vibrant reef with angel and butterfly fish just offshore, or the wonders of Hanifaru Bay only 20 minutes away. Enjoy a plethora of restaurants and leisure facilities on the island, your days unfolding as actively or tranquilly as you please.  

                                                      Feel the Maldives, feel the extraordinary.  

Job Description

Please note that this is not an exhaustive list of everything that needs to be done.  NH Collection Team Members always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are to:

Planning and Organising

Plan manpower requirements to achieve an efficient usage of labour, considering business needs and seasonal trends.Prepare yearly budgets for housekeeping & laundry.Remain fully accountable for revenue objectives.Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair  as part of the Care programmes.

 

Work with executive team colleagues across the hotel to ensure all guest requirements are met.

Operations

Oversee and manage the entire housekeeping and laundry function of the hotel.  Sets and reviews standards and ensures that they, through effective training, they are communicated to all Housekeeping staff.Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.Ensure health & safety requirements are adhered to.Ensure that departmental SOP’s/LSOP’s are current and in effect and available for all associates to use as reference, revise and update when necessary.Fully support and release staff for Task Force Missions required to support the opening of new Anantara and other MINT properties, and other special events catered by Minor International.

Departmental Leadership

Ensure that that Housekeeping professionals are fully aware of hotel strategy, and that their work is aligned with these requirementsLiaise with HR over all employee matters including recruitment and interviewing.Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members. Control payroll and business expenses of the department.Manage relationships and contracts with suppliers.Ensure records are maintained for linen inventory, uniforms, and other items as applicable.Ensure that lost and found articles are stored properly and that the correct logs are maintained.Co-ordinate work of external contract cleaners if required.Ensure that par levels of linen, toweling and uniforms are current, a summary report should be sent to accounts. Take an accurate linen inventory bi-monthly.Complete guest supply inventory each period end.Prepare a complete summary each period for critique of all housekeeping & laundry areas, all variances or shortfalls to budget must be qualified.Develop and maintain a motivational working environment within the department and positive relations with other departments.Train staff to become multi skilled in all facets of housekeeping and associate departments.Initiate measures to minimize all wastage of materials and amenities are used in the department.

 

QualificationsPrevious experience as Housekeeping Manager or similar in luxury or upscale hotelsStrong leadership and team management abilitiesDemonstrated ability to lead, train, and motivate a diverse team.Eye for detail with high quality standardsGood interpersonal and communication skills in EnglishExcellent financial acumen with experience in budgeting and cost controlStrong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.Ability to work flexible hours, including weekends and public holidays, as required.

Additional Information

Visit us on : https://www.minorhotels.com/en/brands/nh-collection