Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Overview Inspired by the lyrics and island lifestyle of singer, songwriter and best-selling author Jimmy Buffett, Margaritaville Lake Resort, Lake Conroe | Houston is the destination resort and entertainment complex on the shores of beautiful Lake Conroe, Texas. We offer an exciting and fun employment experience where creating fun and escapism for our guests is the goal we seek to exceed every day. Margaritaville Lake Resort, Lake Conroe | Houston is a uniquely situated waterfront property offering 303 all-suite accommodations, extensive water and recreational activities including a three-acre waterpark and 80 boat slip marina, 72,000 square-feet of combined conference and meeting facilities, five unique Margaritaville restaurant and bar concepts, a large and luxurious on-site spa, tennis and pickleball courts, and an 18-hole waterfront golf course. The Housekeeping Manager performs inspection duties in accordance with company standards for satisfactory performance. Duties include: following theinstructions of the Rooms Director and/or the Operations Manager in order to maintain company standards of cleanliness throughout the rooms section of the hotel. supervising the section housekeepers and section housekeeping aides (housepersons) assigned to the housekeeping team. relaying information concerning the status of rooms to and from the housekeeping office as well as the front desk. Other essential duties and responsibilities of this position include the following (other duties may be assigned): 1. Assigns work to Housekeeping staff and trains staff in housekeeping duties. 2. Addresses guests complaints regarding housekeeping service of equipment. 3. Reports need for room repairs to housekeeper. 4. Examines carpets, drapes, and furniture for stains, damage or wear. 5. Checks and counts linens and supplies and communicates needs to housekeeper. 6. Records inspection results and informs Housekeeping staff of inadequacies. 7. Verifies staffing is appropriate for business levels. 8. Operates hotel property management system. 9. Handles lost and found inquiries and all pertinent procedures. 10. Checks vacant, expected departure and discrepant rooms. 11. Issues and inventories keys. 12. Communicates with appropriate departments when necessary. 13. Conducts pre-shift meetings. 14. Cleans rooms and assists in laundry when necessary. 15. Inspects linen closets, storage areas. Supervisory Responsibilities: Directly supervises hourly employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organization�s policies and applicable laws. Responsibilities include assisting with interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Qualifications Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: College Degree preferred. Must have at least two years housekeeping experience, and three years supervisory experience, or equivalent combination of education and experience. Language Skills: Must be able to communicate clearly with guests, customers, supervisor and fellow employees in both english and spanish. Mathematical Skills: N/A Reasoning Ability: Must be able to analyze routine data to make appropriate judgements regarding the process of inspecting/cleaning guest rooms and supervisory duties. Certificates, Licenses, Registrations: N/A Physical Demands: Must be able to push/pull/lift up to 50 pounds. Job frequently requires use of arms, hands, and fingers. Requires walking, sitting, crouching, kneeling, standing. Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Also, depending on the season, hours may be reduced at any time.