About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An oceanfront resort on Mexico’s pacific, set within a private reserve. Escape to a secluded nature reserve in Mexico’s Tamarindo, the pristine coastline where verdant jungle meets the Pacific Ocean. With our unique location on a private peninsula, Four Seasons Resort Tamarindo, México, invites you to leave the world behind and explore this undiscovered region of Mexico – far from everything, yet remotely close. This particular topography, and the wildlife that calls it home, make the area a treasure to be protected. We provide a natural refuge for those who seek an authentic connection to Mexico, its biodiversity and culture. The best of Mexico has yet to be discovered.

About the role:

Manages the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards.

What you will do:

Special attention to the preferences and needs of VIP or high-profile guests, ensuring they receive personalized service tailored to their expectations.

Supervise the quality and presentation of details in the rooms, such as orderliness, toiletries, and decoration, to ensure a luxury experience is delivered.

Ensure cleaning and preparation services for special events, such as weddings or conferences, making sure all special requirements are met.

Ensure compliance with Special Projects or Tasks for preventive maintenance of all resort facilities (FF&E and OS&E).

Achieve consistency and effectiveness in the hotel’s and brand’s sustainability program.

Know and apply the housekeeping standards established by Four Seasons Resorts Tamarindo.

What you bring:

Experience managing cleaning teams or related Rooms departments in hotels or customer service-focused industries.

Ability to coordinate and supervise teams, motivating staff to maintain high standards of cleanliness and service.

Fluency in both Spanish and English is required.

Bachelor’s degree in Hospitality Management, Business Administration, Property Management, or a related field (preferred).

Previous leadership or managerial experience overseeing teams such as housekeeping, maintenance, and concierge.

A minimum of 4 years of experience in luxury hotels and resorts

What we offer:

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resort

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

Major medical expenses insurance

Food vouchers

Savings fund

Transport

Access to gym facilities

Schedule & Hours:

This is a full time position

This role primarily works Monday through Friday, although may be asked to work other shifts, based on business volume.

Learn more by visiting us at:

Company Site:       http://www.fourseasons.com

Our Careers:          https://lnkd.in/gDDgNZBT

Facebook:              https://www.facebook.com/FourSeasonsJobs 

Twitter:                   https://twitter.com/FourSeasonsJobs 

LinkedIn:                https://www.linkedin.com/company/four-seasons-hotels-and-resorts