The Hilton Orlando Buena Vista Palace is looking for a Housekeeping Inspector to join our team!
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Connected by pedestrian skybridge to Disney Springs®, this 1011-room property includes more than 150 dining, shopping, and entertainment venues.
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The ideal candidate will have experience working in hotel housekeeping as a supervisor or room inspector at a similar sized property, good verbal English communication skills and availability during nights, holidays, and weekends.
\nThis is a full-time position which requires full availability to work weekdays, weekends, and holidays. Shifts will be scheduled from approximately 10:00am – 6:30pm with. Friday, Saturday, Sunday, and Monday availability is needed for this position – no exceptions.
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Shift Pattern: Full Time – 10:00am – 6:30pm, availability on the following days is a must: Friday, Saturday, Sunday, and Monday
\nPay Rate: $22.88 per hour
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What are the benefits of working for Hilton?
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Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!
\nWe support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
\n\n\nAccess to your pay when you need it through DailyPay \nMedical Insurance Coverage – for you and your family \nMental Health Resources \nBest-in-Class Paid Time Off (PTO) \nGo Hilton travel discount program \nSupportive parental leave \nMatching 401(k) \nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount \nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) \nCareer growth and development \nTeam Member Resource Groups \nRecognition and rewards programs \n\n
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*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
\nWhat will I be doing?
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As a Housekeeping Inspector, you would be responsible for inspecting rooms and suites, as well as hotel public areas to ensure all are cleaned and comply with Hilton/hotel standards.
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Specifically, you would be responsible for performing the following tasks to the highest standards:
\n\nComplete visual inspections of room/suites and ensure guest floors are kept clean and tidy in both front and back of house areas.\nComplete reports, verify status reports; change room status to ready and load into automated property management system.\nManage guest floors by continuously checking rooms inventory; assign rooms to attendants and ensure productivity in real time (including replacing DND rooms by 2pm)\nEnsure stock rooms and carts are maintained with proper supplies and check out with House Attendant daily verifying checklist duties completed.\nAssist in managing base; incoming guest request and assigning to house person or inspector.\nComplete work orders as needed when inspecting rooms with Engineering in HOTSOS.\nProvide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions.\nPromote team member loyalty and empowerment.\nCommunicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas. \nAssist in housekeeping office with managing guest calls and routing to house attendants.\nOther duties and special projects as assigned by the supervisor, such as managing work tickets in HOTSOS, office clean up and assisting in the cleaning/inspecting of other public areas.\n\n#LI-LG1
What are we looking for?
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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
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Specifically, we look for demonstration of these Values:
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Hospitality - We're passionate about delivering exceptional guest experiences.
\nIntegrity - We do the right thing, all the time.
\nLeadership - We're leaders in our industry and in our communities.
\nTeamwork - We're team players in everything we do.
\nOwnership - We're the owners of our actions and decisions.
\nNow - We operate with a sense of urgency and discipline.
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In addition, we look for the demonstration of the following key attributes:
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Quality
\nProductivity
\nDependability
\nCustomer Focus
\nAdaptability
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What will it be like to work for this Hilton Worldwide Brand?
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One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.
\n\nHilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
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If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.