Housekeeping Floor Supervisor
Omni Hotels
Location
Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
The role of the Housekeeping Floor Supervisor is to ensure that the cleaning and servicing of guestrooms meet the Omni standards.
Responsibilities
+ Inspects the cleaning and servicing of guestrooms prior to 3pm
+ Assigns special assignments as directed by the Executive Housekeeper, Assistant Executive Housekeeper or the OPERA Reports (i.e VIPs, Early arrivals, rollaways, cribs, SG)
+ Inputs any repairs or discrepancies of guest rooms in Synergy
+ Ensures that all GRAs have appropriate supplies and linens.
+ Assists in the cleaning of guest rooms when necessary.
+ Assists in processing AM and PM room status reports.
+ Ensures that the GRA's linen cart is neat and well organized.
+ Ensures that linen closets on guest room floors are completely stocked and organized daily.
+ Opening the house on a daily basis
+ Assist in facilitating Morning standups
+ Attend and assist with the Monthly OST meetings
+ Manage the Housemen and Floor Responsibilities
+ Ensure all Safety Policies and Procedures are followed and adhered to
+ Daily Medallia Board is posted and Shared with Associates
+ Duties include but are not limited to the job description outlined above and the corresponding checklist
+ Displays a positive, upbeat and professional demeanor with all guests and associates
+ Completion of all assigned duties as directed by the Executive Housekeeper/Assist. Exec Hskper.
+ Maintain property to Omni standards as outlined in Rooms Operation Manual
+ Responds quickly and urgently to all guest requests
+ Participates and embraces guest service skill requirements and the 6 pillars of Omni Culture: Power of One, Mirror Image, Trilogy, OST, OSC, Moments of Service
+ Conducts Moments of Service success checklists on a daily/weekly basis
+ Conducts guestroom inspection checklist on daily/weekly basis
+ Conducts Rooms control to update personal preference profiles
Qualifications
+ Associate's degree or equivalent experiece preferred.
+ Must be able to stand for long periods of time.
+ Must be able to lift at least 50 lbs.
+ Ability to work nights, weekends, and holidays.
+ Fulltime, part time, and on call positions available.
Omni Hotels & Resorts is an Equal Opportunity Employer.
*Terms and conditions apply to Sign On Bonus.
Job LocationsUS-NH-Bretton Woods
Posted Date2 weeks ago(8/29/2025 11:00 AM)
Requisition ID 2025-126740
# of Openings 2
Category (Portal Searching) Housekeeping
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