Dubai, Dubai, United Arab Emirates
15 days ago
Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre

A Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

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What will I be doing?

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As Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

\n \nEnsure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards\nMonitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work\nProvide excellent guest service\nActively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision\nManages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others\nResponsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time\nRequest flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)\nControl makes monthly Lost and Found and donations\nCheck the uniforms and send for c leaning and / or repair\nCoordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily\nMakes daily guest clothing release of guests that use the laundry service\nMakes monthly closing of Laundry expenses and provision of same\nReplaces (a) Laundry Attendant in case of holidays, days off or absences\n

What are we looking for?

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A Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

\n  \nPlanning and organizing\nExcellent oral and written communication\nPrevious experience in Laundry\nExcellent interpersonal skills\nExcellent eye for details\nThink outside the box\nProficiency, at intermediate level, with computers and computer programs, including Microsoft Office\nCommitted to delivering a high level of customer service\nExcellent standards of cleanliness\n\n

It is advantageous in this position if you demonstrate the following capabilities and advantages:

\n\nLuxury hospitality experience in a similar role\nAbility to work in a team\nPositive Attitude\n\n

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What will it be like to work for Waldorf Astoria Hotels & Resorts?

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Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

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