About Us:
The soon to open Hyatt Place Toronto Airport, located minutes away from the Pearson International Airport combines style, innovation and 24/7 conveniences perfectly suited for today’s multi-tasking traveler. We pride ourselves on delivering a world-class hospitality experience combined with stylish accommodation, 24/7 convenience and intuitive service.
About the Role:
As a Housekeeping Room Associate, you will be responsible for creating a welcoming and comfortable environment for guests by ensuring guest rooms and assigned areas are cleaned and maintained to Hyatt’s high standards. As part of the pre-opening team, you will contribute to the initial setup of guest rooms and help establish housekeeping procedures to ensure a successful hotel launch.
Job Responsibilities:
- Clean and service guest rooms according to Hyatt brand standards, including making
beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.
- Ensure refrigerators, coffee makers, glassware, and other in-room items are cleaned
and restocked as required.
- Notify the supervisor upon completion of room cleaning so rooms can be released
- Report any maintenance issues, safety hazards, or rooms unable to be serviced
promptly.
- Respond to guest requests and complaints courteously
- Maintain linen carts in a neat, clean, and organized manner.
- Ensure the proper handling, security, and care of keys, equipment, and cleaning
supplies.
- Log and report all lost and found items according to hotel procedures.
- Support deep cleaning projects and assist with turndown service when required.
- Promote teamwork and collaborate with other departments to provide excellent guest
service.
- Assist in pre-opening room setup, organizing supplies, and ensuring readiness for
opening day.
Requirements:
- High School Diploma or equivalent preferred.
- Previous housekeeping experience in a hotel setting is an asset.
- Strong attention to detail and commitment to cleanliness and guest satisfaction.
- Friendly, professional, and hospitality-focused attitude.
- Ability to multitask and work under pressure in a fast-paced environment.
- Physically able to lift up to 30 lbs, push carts, stand for extended periods, and perform
repetitive cleaning tasks.
- Strong organizational and problem-solving skills with a team-oriented mindset.
Health & Safety:
- Follow Hyatt’s Health & Safety Program and departmental safety procedures.
- Use required personal protective equipment (PPE) and handle cleaning chemicals safely.
- Report all accidents, injuries, or unsafe conditions immediately to a supervisor.
- Participate in health and safety initiatives and contribute to a safe workplace.
- Support the “Clean as You Go” policy to maintain safe and efficient operations.
Applicants must be legally eligible to work in Canada at the time of application
Posted August 21, 2025