Job Description

This is a per diem position working as a House Supervisor in Nursing Administration at Western Arizona Regional Medical Center! 

We know it’s not just about finding a job. It’s about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible

Job Summary 

The Supervisor, House - RN provides critical leadership during assigned shifts to oversee hospital operations and ensure the delivery of safe, high-quality patient care. This role acts as the administrative point of contact during non-business hours, including evenings, nights, weekends, and holidays. The Supervisor coordinates patient flow, manages staffing, addresses emergencies, and ensures compliance with hospital policies and regulatory standards, serving as a resource for clinical and non-clinical staff. 

Essential Functions

Oversees hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs. Monitors hospital census, coordinates admissions, discharges, and transfers, and ensures optimal bed utilization. Acts as the administrative point of contact for staff, patients, and families during non-business hours, addressing inquiries, resolving conflicts, and providing support. Responds to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care. Serves as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation. Supervises nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery. Promotes efficient use of organizational resources to deliver cost-effective and safe patient care services. Ensures compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations. Handles patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies. Completes and validates the midnight census, ensuring accurate patient counts and bed status are reported. Conducts hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards. Facilitates communication between staff, physicians, and administration to resolve issues and maintain operational efficiency. Provides administrative decision-making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call (AOC) as needed. Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction. Monitors and maintains an adequate supply of resources, ensuring staff have the tools necessary to provide quality care. Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Associate Degree in Nursing required Bachelor's Degree or higher in Nursing preferred 2-4 years of clinical nursing experience in the acute care environment required 0-2 years of prior leadership or supervisory experience preferred

Knowledge, Skills and Abilities

Strong clinical knowledge and the ability to manage complex patient care situations. Effective leadership and decision-making skills in high-pressure and emergency situations. Proficient in managing hospital operations, including staffing, patient flow, and resource allocation. Excellent communication and interpersonal skills to foster collaboration among staff, physicians, and administration. Knowledge of hospital policies, regulatory standards, and best practices in patient care. Strong problem-solving and critical-thinking skills to address operational and patient care challenges. Ability to handle sensitive patient and family concerns with professionalism and empathy.

Licenses and Certifications

RN - Registered Nurse - AZ State Licensure and/or Compact State Licensure required BCLS - Basic Life Support required and ACLS - Advanced Cardiac Life Support required

Western Arizona Regional Medical Center is your community healthcare provider, a 139-bed acute care facility offering the residents of the greater Bullhead City community inpatient, outpatient, diagnostic imaging, dialysis, medical, surgical and emergency services. 

We are home to the area's largest intensive care unit (ICU/PCU) as well as an active OR and wound care clinic. Our Team’s dedication to patients, families, and the community sets us apart. We are 400+ healthcare professionals strong. We work hard every day to be a place of healing, caring and connection for patients and families in the community we call home. We are seeking team players who are passionate about providing top-notch patient care.

About our community: Known as Arizona's west coast located along the Colorado River with views of the Black Mountain Ridge, Bullhead City captivates with year round sunny blue skies and all its natural beauty. 

Bullhead City is a family oriented community established in the 1940’s that has quickly transformed into a year round vacation community. Boasting over 300 sunny days a year, water sports, fishing, and golf are regularly enjoyed. Enjoy the perfect mix of fine dining, live entertainment, and outdoor activities with Las Vegas, Lake Mead National Recreation Area, Lake Havasu and Laughlin NV all a short drive away.