Job Summary:

At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! Working in Food and Beverage at our Disneyland Resort Hotels, you will have the opportunity to make lasting impressions in a fast-pace luxury hotel environment!

Room Service/In-Room Dining Cast Members bring the Magic of Disney Dining directly to Guests’ hotel rooms. Cast Members are responsible for interacting with and answering questions for Guests, retrieving dishes and tables from guest hallways, transporting used dining equipment to dish room to be washed, and maintaining all bussing equipment.

Responsibilities: Provide over the top Guest Service to all Hotel Guests Retrieve dirty dishes and dining tables from guest hallways in a timely manner Transport dishes, utensils, linens and other dining items to dish washing area to be cleaned Polish brass, metal, and wood grain surfaces Collect dining pre-order door hangers from guest rooms Converse with Guests, answering questions and creating a welcoming environment. Work closely with Cashier and Waithelp Cast Members to ensure Guest Service is a top priority Resolve any concerns and calmly handle difficult situations Maintain cleanliness of your workspace and delivery area Basic Qualifications: You must be at least 18 years of age to be considered for this role1+ years of serving or bussing experience in an upscale restaurant Demonstrated excellent Guest Service and service recovery abilities Strong interpersonal skills Sense of urgency and desire to work efficiently without sacrificing quality Ability to multi-task and work in a very fast paced environment Initiative to own and resolve Guest situations Preferred Qualifications: 2+ years Room Service/In-Room Dining work experience Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous work experience in a fast-paced, high-volume work environment 1+ years in a 4/5 Star Hotel or Resort Additional Information: SCHEDULE AVAILABILITY
Our Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Scheduling will require availability to work weekends, holidays, and have a flexible schedule when business requires.

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KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRResortRoles, DLR Resort Roles

The pay rate for this role in California is $20.42 per hour, plus tips.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.