The opportunity
Delaware North Parks and Resorts is seeking a full-time Hotel Front Desk Supervisor to join our team at Kalaloch Lodge in Forks, Washington. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.
If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.
Pay $20.50 - $21.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offerHealth, dental, and vision insurance*401k with company match*Paid vacation days and holidays*Paid parental bonding leave*Tuition or professional certification reimbursement*Weekly payFree shift mealEmployee discounts - 30% off food, beverage, and retail items$15/ day commuter bonus for commutes 25+ milesReferral bonus – earn $200 for each eligible referralTraining and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for eligible year-round team members
Life in Olympic National ParkEvery day can be an adventure when you live and work in Olympic National Park. Get ready for an experience like no other with pristine beaches, mist-covered rainforests, snow-capped mountains, and hidden lakes to explore.
Shared low cost housing available for $85/ week including wi-fi and all utilitiesHousing includes communal living area with TV and a kitchen for shared useLots to explore on the Olympic peninsula with outdoor activities including hiking and whale watchingWhat will you do?Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actionsProvide team members with guidance on handling difficult problems or in resolving escalated guest complaintsImplement policies, procedures, and service standards in conjunction with managementPrepare and issue work schedules, deadlines, and duty assignments for office or administrative team membersCoordinate with housekeeping departmentOperate motor vehicle if necessary
More about youAt least 2 years' experience in hospitality, front desk experience is preferredPrior supervisory experience preferredComputer literate in MS Office programs; some experience with property management systems preferredMust be fluent in English language both spoken and writtenNo college degree requiredMust have a valid drivers license
Shift details
Day shift
Evening shift
Holidays
Overnight
8 hour shift
Overtime as needed
Kalaloch Lodge is located in Olympic National Park, steps from coast with nearby natural attractions including The Hoh Rainforest and Sol Duc Hot Springs. We offer our associates team members a free shift meal plus a free bus pass or a commute bonus for journeys over 30 miles one way.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.
Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.