The opportunity
On behalf of our customer, Catawba Two Kings Casino, Delaware North is actively recruiting for a Hotel Director in Kings Mountain, North Carolina. As a Hotel Director, you will be responsible for acting as a strategic and operational leader overseeing the overall performance, guest experience, and profitability of the hotel. If you want a job that provides fast-paced work in a collaborative environment, apply now.
Minimum to anticipated maximum salary: $130,000 - $175,000
PayMinimum \u2013 Anticipated Maximum Base Salary: NaN - NaN / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What will you do?Lead and develop a multi-layered hotel operations team, including front desk, housekeeping, amenities, and front-line team members, while fostering a positive image through community outreach and corporate responsibility Align hotel goals with casino business objectives and ensure consistent, high-quality guest experiences that meet Forbes Travel Guide and AAA 4 Diamond standards Oversee compliance with health, safety, sanitation, licensing, and hospitality regulations, including gaming and alcohol laws Manage departmental budgets and financial performance, optimizing profitability through strategic pricing, promotional planning, and operational efficiency Leverage guest feedback, market trends, and competitive benchmarking to enhance offerings, resolve high-profile guest issues, and maintain strong relationships with repeat VIP players
More about youBachelor’s degree in hospitality management, business, or related field Minimum of 7 years of progressive hotel leadership experience with success in managing properties with 150+ rooms, preferably in gaming or resort environments Proven track record in Forbes Travel Guide, AAA Diamond, or equivalent luxury rating systems Strong financial acumen with experience in revenue optimization, cost control, budget development, labor optimization, and P&L managementAbility to obtain and maintain a valid Catawba Gaming License and be at least 21 years of age Extensive experience in luxury hospitality operations, guest relations, and service delivery with a deep understanding and passion for luxury hospitality trends, competitive landscape, guest expectations, innovation, and elevating team culture Advanced experience with hotel management systems, property management, and guest service platforms, and proficiency in Microsoft Office Suite Who we are
Catawba Indian Nation Gaming Authority exercises INDIAN PREFERENCE
Native American Indian preference shall apply to this position pursuant to the Indian Self-Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (Title 25, U.S. code, Section 472 & 473).
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.
Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.