Virtual Hotel Brand Standard Auditor

Location: India
Freelance | Remote Work

About the Role
Ecosure, a division of Ecolab, provides quality assurance evaluations for hospitality brands. We are looking for a professional based in India, to conduct remote assessments and help clients maintain brand standards.

Responsibilities:

Online Reviews – Verify hotel websites and booking platforms for brand compliance.

Remote Audits – Assess customer service via phone or video calls.

Guest Experience Analysis – Review online feedback and social media for service quality.

Policy & Training Verification – Ensure hotel policies and staff training meet brand standards.

Reporting – Provide detailed assessments and consulting.

Requirements:

Experience – Background in hotel management or quality assessment.

Analytical Skills – Ability to analyse and interpret data effectively.

Language Proficiency – Strong written and verbal English skills.

Independence – Ability to work autonomously and meet deadlines.

Technical Skills – Proficiency in Microsoft Office, Zoom, Teams, and online collaboration tools.

This is a freelance, remote position that allows you to work from home.

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.