Austin, TX, 78703, USA
11 days ago
Hotel Banquet Manager
Come join our F&B team as a full-time Banquet Manager! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em! OVERVIEW OF RESPONSIBILITIES: The Banquet Manager will be responsible to assist The Director of banquets in operations at the AT&T Hotel and Conference Center.  They will help with Organization, Par Levels, Maintenance Reports, Manage events and daily meetings, as well as meet and assist clients. *Please scroll all the way down on this Job Description, to see details on where to apply directly with COMPASS GROUP and FLIK!  QUALIFICATIONS + Assist Director of Banquets in the performance of duties + In the absence of Director of Banquets, coordinate, control, and organize staff and maintain standards of service. + Act as the client liaison with all the operational departments + Ensure that all meeting rooms are set up correctly based on set up sheets + Assign Pre/Post event duties + Design sequence of service based on type of meal + Monitor and maintain all banquet areas to be clean and hazard free at all times. + Schedule all Banquet and Conference Services Staff based on business and levels of productivity + Control payroll and maintain all necessary records. + Coordinate functions with Service Staff, ensure appropriate setup of functions. + Maintain constant interaction with all clients to ensure satisfaction. + Coordinate services required by Stewarding Department, Convention Services and Kitchen. + Maintain highest levels of quality performance by waiters at all time, consistent reinforcement and training to guarantee success. + Maintain presence on floor to ensure that functions flow smoothly and without incident. + Ensure all Banquet Checks are signed and posted timely and accurately + Perform other duties as required by manager. + Assignment of job duties to service staff + Fluent in English + Must be Friendly, Team-Player Service Oriented, and Lead by Example + Maintain Equipment Pars Throughout the day + Ensure pre-meals briefings are carried out for all events with team members + Must be Well Organized + Sees that guest’ satisfaction is achieved through effective supervision and delegation of responsibilities, checks on food quality and courteous performance of entire banquet staff + Insure meal periods or events are set up on time and to predetermined standards + Equipment Maintenance and proper Sanitation must be practiced + Insure all staff are following Platinum Service Standards during the service + Work closely with staff to maintain positive morale MINIMUM REQUIREMENTS: + A minimum of 2 years’ experience as a banquet manager or Captain is expected + Associated degree in hospitality is preferred but not required PHYSICAL REQUIREMENTS + Must be able to stand for extended periods of time. + Must be able to read, write, and speak in English. + Occasionally lifting or pushing up to 50 lbs. + Expected to maintain proper professional business attire appearance. + Expected to be cleanly groomed and maintain proper hygiene, per employee handbook requirements. The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass: + Paid Vacation Days  + Annual Merit Increases + 11 Paid Holidays  + Ride the Bus for Free with UT Proximity Card + Free Daily Shift Meals, yum! + Lockers & Locker Rooms with Showers + Discounted Monthly UT Garage Parking on-site at Rowling Hall Garage + Discount Gift Shop offerings + Referral Bonus $   We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V. AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States. Powered by JazzHR
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