**Description:** **Responsibilities** · Welcome guests in a warm and friendly manner, setting the tone for their dining experience. · Manage table assignments and seating arrangements to optimize the dining room flow and guest satisfaction. · Provide guests with menu recommendations and share knowledge about the restaurant’s offerings. · Act as the final point of contact for guests, ensuring all their dining needs are met and their experience is satisfactory. · Lead, train, and support other greeters and hosts/hostesses, ensuring they are equipped to meet service standards. · Coordinate with the restaurant management team to implement efficient seating strategies and manage waitlists. · Address and resolve any guest concerns promptly and professionally. · Maintain a thorough knowledge of the restaurant's menu, special promotions, and operational details. · Ensure that the greeter stand is organized and that an adequate stock of backup menus are readily available. · Ensure that opening and closing greeter checklists and duties are being completed. · Adhere to all sequence of service steps with a focus on maintaining Forbes Standards. **Qualifications:** + Minimum a year of work experience in hotel operations. + Previous work experience as a Hostess is a plus. + Good customer service, communications and interpersonal skills are a must. **Primary Location:** KH-17-Siem Reap **Organization:** Park Hyatt Siem Reap **Job Level:** Full-time **Job:** Administrative **Req ID:** SIE000444 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.