**Description:** You will be the first point of contact for residence owners, long-stay guests and their visitors, providing an elevated level of personalized service. You will assist with arrivals, daily requests and coordination of services to ensure a seamless luxury living experience that reflects the standards of the hotel brand. This role blends warm hospitality with a residential mindset, creating a sense of home while upholding five-star service expectations. **Qualifications:** • Prior experience in a luxury hotel, serviced apartment or residential front office environment is preferred. • Exceptional interpersonal and communication skills. • High level of discretion, integrity and service-minded attitude. • Fluent in English; additional language skills is an advantage. • Familiarity with Opera cloud system is an advantage. • Able to multitask and remain composed in a fast-paced environment. • Willing to work flexible hours, including weekends and public holidays. • Diploma or certificate in Hospitality Management or a related field. • Fresh graduates are welcome to apply. **Primary Location:** MY-10-Kuala Lumpur **Organization:** Hyatt Regency Kuala Lumpur at KL Midtown **Job Level:** Full-time **Job:** Front Office **Req ID:** KUA002994 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.