**Description:** You will be the go-to expert for guests seeking assistance, information and local recommendations. You will provide thoughtful, personalized service by handling transportation arrangements, restaurant bookings, tour planning and more—all while ensuring a warm and professional guest experience that reflects the hotel’s high standards of hospitality. **Qualifications:** • Prior experience in a concierge, front office or guest service role preferred. • Exceptional communication and interpersonal skills. • Strong local knowledge of attractions, restaurants and cultural sites. • Proficient in English; additional languages are an advantage. • Ability to multitask and remain composed in a fast-paced environment. • Well-groomed, professional appearance and demeanor. • Willing to work flexible shifts, weekends and public holidays. **Primary Location:** MY-10-Kuala Lumpur **Organization:** Hyatt Regency Kuala Lumpur at KL Midtown **Job Level:** Full-time **Job:** Front Office **Req ID:** KUA002996 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.