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Hospitality Lead provide an excellent first impression for guests while also ensuring a smooth and efficient operation of the front lobby area.
Their responsibilities are primarily customer service and administrative focused.
Hospitality Lead have the following duties and responsibilities:
[Concierge Service]
Responsible for creating a warm and welcoming environment for employees, candidates, and visitors to the Client Site with excellent communication and interpersonal skills.Maintain a clean and safe front desk with a presentable and smooth-running front of house where every visitor and employee has a positive experience. Manage and facilitate office access using security & badging system. Manage and facilitate guest management system. Manage and facilitate parking program for employees and visitors. Act as a hub of information for employees, be it in person or online. Preparing and distributing welcome kits to new hires, candidates, etc.[Administrative Support]
Assist the Workplace team with various administrative records or reports such as compiling reports, tracking data, managing inventory, printing, scanning, etc. Support shipping and receiving programs and assist with incoming/outgoing packages.Assign, monitor, and complete employee request via helpdesk ticketing system. Ensure reception area is stocked with necessary supplies. Supporting experience program for new hire, traveler, candidates and employees as needed. Assist the Facilities Team with special projects as needed.[Prerequisites]
Candidates with prior experience in a comparable role within the hospitality sector are highly preferred.Good health, Neat and pleasant appearance. Previous customer-related experience is required. Positive attitude and good communication skills. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations. Ability to work on your own and as part of a team.Location:
On-site –Seoul, Korea, Republic ofIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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