**Key Accountabilities** + Provides excellent customer service during hosting experiences to support growth of sales. + Assist leadership team to provide guidance to clients/team members about Top Miami Experiences (restaurants, hotels, events, etc) + Lead an organized appointment scheduling process for US/International stores. + Oversee line management when needed with an elevated consistent approach. + Primary point of contact for all Back of House Hospitality stock management + Effectively control each item’s expiry to optimize storage and reduce waste + Locate and organize Hospitality storage closets (All Hospitality tools) + Manage main storage for all consumable stock (Champagne, water, soft drinks, etc) + Monitor day-to-day consumption and restocking for each BOH area in the Boutique. + Match consumptions with the number of appointments, analyze and report discrepancies. + Partner with IT and HR on administrative needs for internal and external hospitality staff including but not limited to IT assets, uniform, and new hire onboarding. + Use clear and concise communication to support Boutique Management with external vendors. + Strategically track/forecast day to day for hosting staffing needs. + Scheduling all waitstaff team in partnership with Workforce Management Team + Process all Food & Beverage purchases and receipts and align them with Hospitality Budget + Receive and process all invoices in a timely manner to maintain positive working relationships with all vendors. + Support the hospitality execution of high-profile selling events, important VIC client appointments, and special projects including but not limited to product launches, events, activations, press previews, branding initiatives, and client experiences. + Develop relationships with cross-functional teams and vendors + Support additional operational tasks as requested by Director and Team Managers. **Required Qualifications** + At least 2 years of Administrative experience in hospitality or luxury retail environment. + Excellent verbal and written communication skills and ability to work independently with minimal direction, as well as a part of a team + Exceptional organizational skills + Ambitious, flexible, out-going, professional, enthusiastic + Comfortable in and appreciative of a luxury retails setting + Work early mornings, evenings, nights and weekends, as needed + Ability to work on multiple projects while optimally prioritizing workload **Job Identification** : 61559 **Job Category:** : Hospitality and Food & Beverage **Assignment Category** : Regular Full-time **Remote Positions** : No **Professional Experience** : Minimum 3 Years Equal Opportunity Employer