Westlake, OH, 44145, USA
6 days ago
Hospitality Business Analyst
There’s never been a better time to join TravelCenters of America! For 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for those interested in sharing their ideas, growing with the company and shaping TA’s future. **Duties and Responsibilities** + Critically evaluate information gathered from multiple sources, reconcile conflicts, deconstruct high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. + Collects, extract, analyze, and report data from various sources into accurate, interpretable and actionable reporting for Hospitality leadership. + Supports all facets of initiatives, including but not limited to: + Monitor and report KPI’s + Develop and own typical Project Management protocols including but not limited to: + Prepare Project Scope Documents + Complete ROI analysis + Financial Pro Forma + RFI/RFP documents + Reporting and dashboards + Budget creation and support + Successfully engage in multiple projects/initiatives simultaneously. + Proactively communicate and collaborate with internal and external stakeholders and business partners to drive project execution. + Work independently with team members to define and solution projects under direction of the VP, Hospitality Projects. + Strong analytical and product management skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements. + Develop templates to be used for standardized analysis and reporting across the organization. + Be the liaison between the business unit, technology teams and other support teams. **Qualifications** + Bachelor’s degree in business with a focus on business analytics, business information systems, operations management, finance or other related degree. + Proficient in a variety of data analytical software tools. + Demonstrated problem solving and consensus building skills. + Self-motivated with the ability to meet tight deadlines and to work unsupervised. + Excellent facilitation, verbal and written communication and interpersonal skills; the ability to communicate effectively at all levels and to all functional groups; the ability to translate project requirements and issues into appropriate context. + Accuracy and attention to detail required. + Experience utilizing a structured project management methodology and formal tools/approaches to data analytics. + Six Sigma experience a plus. + Ability to travel on occasion With us, you’ll enjoy: Competitive wages and annual bonus opportunity Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request Working Conditions / Physical Requirements In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
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