Be part of a renowned team at Silverado Hospice, a Fortune Magazine Best Workplace in Aging Services™, where exceptional care meets exceptional careers! For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we’ve been privileged to serve.
At Silverado, we prioritize not only our patients and families but also our valued associates. As a certified Great Place to Work, we provide competitive compensation and exceptional benefits to our full-time team members.
We are currently seeking an Area VP of Operations to provide strategic and operational leadership for Silverado Hospice within the Austin area who shares our passion for providing dignified, compassionate end-of-life care. This role is responsible for program development, regulatory compliance, financial performance, and team leadership, ensuring services are delivered in alignment with Silverado’s mission and values in the Dallas, Austin, and Houston areas (Fort Worth, Austin, and Houston).
Why choose Silverado Hospice TX Regional?
We're ranked 6th nationwide by Fortune Magazine in their Best Workplaces in Aging Services list, marking our 3rd consecutive year in the top 10! Certified as a Great Place to Work® for seven consecutive years We value internal mobility; Silverado provides growth opportunities for just about any position on our teams We offer paid training! Competitive Commission and Bonus Plans!Qualifications:
A proven ability to lead, coach, and manage regional sales teams Education & Experience: Bachelor’s Degree in Business Administration or related field required; Master’s Degree or certificate in Hospice and Palliative Care Management preferred. 2–5 years of experience as a Hospice Administrator or Executive Director required. Proven leadership in supervising professional and administrative teams. Ability to manage multiple priorities and function effectively in high-stress, emotionally complex environments. Strong organizational, delegation, and evaluation skills. Compassionate, empathetic communication style; understanding of hospice and palliative care principles. In-depth knowledge of Medicare and Joint Commission hospice regulations. Business acumen, including budgeting and corporate operations understanding. The willingness and ability to travel approximately 50% of the time This role requires a valid driver’s license and a good driving record as a condition of employment. Associates must comply with all state and federal driving regulations Associates in roles requiring driving are responsible for maintaining a valid and active driver’s license. Failure to maintain a valid license may result in reassignment, suspension, or termination in accordance with company policies and applicable laws You may be required to work outside of your regular hours depending on business needsWhat you'll be doing:
Lead overall hospice operations across assigned sites to achieve strategic growth and quality care outcomes. Develop and implement business plans focused on census growth, care excellence, and operational efficiency. Oversee recruitment, onboarding, and retention of qualified hospice personnel in compliance with state, federal, and accreditation standards. Supervise regional leaders including Administrators, Directors of Patient Care Services, Business Development, and Support Services. Ensure effective interdisciplinary team (IDT) collaboration and performance. Manage regulatory compliance, including Medicare Hospice Certification and Joint Commission requirements. Maintain and oversee provider service agreements supporting patient care. Monitor and manage regional financial budget adherence, labor utilization, and revenue cycle performance. Provide mentoring and performance oversight to site leadership; serve as Acting Administrator when needed. Collaborate cross-functionally with Home Office teams (Clinical Ops, HR, Compliance, Finance) to align local operations with organizational goals. Model and promote Silverado’s “LOVE > fear” culture, lead succession planning and leadership development. Serve as a key decision-maker for operational escalations and business continuity, including after-hours response as needed. Meet or exceed key performance indicators (KPIs) for census, quality, compliance, employee engagement, and financial outcomes. Perform all other duties as assigned.#LI-RB1
Anticipated pay range$160,000—$180,000 USDWe are looking for someone who:
Loves people Has compassion and patience Is comfortable working around animals and pets A quick learner who is dedicated to professional growth Is ethical, honest, dependable, and open-minded Is an effective communicator in both verbal and written EnglishSilverado offers the following benefits to eligible employees:
401(k) matching Health, Dental and Vision Insurance Flexible Spending Account (FSA), Health Savings Account (HSA) Paid time off Tuition reimbursement and professional development assistance Referral program Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!* Silverado is not using outside recruiters to source for this position and will not accept agency or non-Silverado recruiter represented candidates in connection with this job posting. *
California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.
To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure
To maintain our world class standard, all offers of employment with Silverado are contingent upon a satisfactory background check as well as drug screening, a physical and TB testing (if required for the position). Silverado also uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security.
EOE/M/F/D/V