Click here to see - A Day in the Life - In Store Shopper

 

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

 

As a Drive Up & Go (DUG) Lead, you will be responsible for managing the people, processes, and tools to create an exceptional customer experience. From selecting the best produce to delivering an on-time order, you will help lead DUG associates to pick, stage, load, and hand off on-line grocery orders. As a dynamic and engaged leader, you will be responsible for creating a positive and consistent customer experience while growing E-Commerce sales and meeting performance targets. 
 

Main responsibilities:

Customer Service: Provide service within company policy. Order Processing: Use handheld scanner to check in items, ensuring accuracy. Item Identification: Locate items in ambient, chilled, and frozen categories. Order Monitoring: Ensure customers receive all ordered products. Order Picking: Review order picking to meet time commitments. Bagging and Staging: Bag items, place in bins, and stage carts. Customer Handoff: Push hand truck to customer vehicle. Staff Management: Train, schedule, and supervise Personal Shoppers. Compliance: Adhere to legal compliance routines. Cleanliness: Maintain store and DUG area cleanliness. Uniform Policy: Follow uniform and grooming standards.

We are looking for candidates who possess the following:

Product Knowledge: Familiarity with products, pricing, and store layout. Math Skills: Basic math proficiency. System Operation: Ability to use online shopping systems. Customer Service Skills: Excellent service skills. Instruction Compliance: Understand and follow guidelines, policies, and procedures. Multitasking: Work in a fast-paced environment. Teamwork and Independence: Work independently and within a team. Self-Motivation: Driven to learn and share product knowledge. Attendance: Regular and predictable attendance, flexible scheduling. Conduct Standards: Comply with workplace standards.re]

We also provide a variety of benefits including:

Competitive wages paid weekly Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve

 

Our Values – Click below to view video:   ACI Values
 

A copy of the full job description can be made available to you.