**Overview** **Job Summary:** Performs clerical/scheduling activities that facilitate Agency operations. These activities include coordination of employee schedules with client wants/needs, processing intake information, and communication with referral sources. **Responsibilities** **Job Duties:** + Maintains schedule for services requested and provided to agency clients. + Assures that cases are filled within established time + Completes documentation per Agency + Provides appropriate notification of schedule to employee, client, family, case manager, and others as + Monitors overtime and mileage records of + Responds to emergency calls and arranges schedule + Provides direction to direct care employees and communicates with supervisors as needed to assure safe and effective coverage of client + Assigns Agency staff to clients. Sends out care plan and follows up on service + Assures employees receive complete and accurate directions and information about client needs. + Reports any scheduling changes and/or client concerns to Notifies client of changes and monitors employee performance in areas of dependability, responsiveness, timeliness, and client concerns. + Participates in the evaluation and performance review of field staff including discipline and + Verifies time records with + Follows up with employee on scheduling problems encountered by the on-call + Participates in determining hiring + Minimizes substitution of employees and maximizes permanent + Maintains adequate numbers of available on-call + Notifies Supervisor/Human Resource Department of staff + Meets with HR and Agency Manager to anticipate needed coverage (new clients’ increased needs). + Maintains confidentiality in all aspects of the + Respects the confidentiality of information in client and employee + Shares information in accordance with Agency + Protects documents in a manner that prevents unauthorized + Performs job in compliance with Agency policies and procedures as well as community and professional + Assures compliance with applicable state, federal, CHAP, and Joint Commission + Attends meetings and educational programs as + Accepts responsibility for personal and professional + Participates in the Agency’s ongoing quality improvement + Responsible for completing all mandatory and regulatory training programs + Perform other duties as assigned **Qualifications** **Attendance Requirements:** + Must be able to work nights and weekends as required + Must be available, and on-time for scheduled work shifts **Educational Requirements:** + High school graduate; advanced education **Experience:** + Current staffing experience, preferably staffing for a temporary Agency or in-home + Knowledge of medical terminology or a general medical background **Credential/Licensure Required:** + Licensed driver with automobile insured in accordance with state and/or Agency requirement sand in good repair. Good driving **Special Conditions of Employment:** + Drug test + Initial and continuous exclusion and sanction/disciplinary monitoring + Any and all additional eligibility requirements based on the specific position **Job Skill Requirements:** + Demonstrates strong verbal, written and interpersonal communication skills. + Computer literate or willing to be trained on a personal + Speaks, reads, writes, and comprehends + Demonstrates time management, organizational skills, and ability to function with minimal **Behavioral Traits Required:** + Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with + Initiative: Must work within supervision guidelines and assume additional responsibilities + Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work + Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences + Involvement: Must enjoy the demands of the job and work with interest and enthusiasm + Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately + Safety: Must take care of equipment and employ good safety habits + Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams \#CORP1 Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14045/home-care-coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866) **Job Locations** _US-IL-Hoffman Estates_ **Posted Date** _3 months ago_ _(4/30/2025 12:02 PM)_ **_Requisition ID_** _2025-14045_ **_\# of Openings_** _2_ **_Category_** _Healthcare_ **_Location : Location_** _US-IL-Hoffman Estates_