Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
We are seeking a highly adaptable and resourceful team member to serve as a Strategic Operations Leader - a flexible role designed to support the evolving needs of our leadership team. This individual will act as a utility player across the organization, stepping into high-priority initiatives and operational gaps as needed. The ideal candidate thrives in ambiguity, learns quickly, and brings a strong mix of analytical, operational, and interpersonal skills.
Key Responsibilities
• Client Onboarding & Engagement Support
o Lead or support onboarding processes for new clients, ensuring smooth transitions and alignment with internal teams.
o Serve as a liaison between client-facing teams and internal operations.
• Client Engagement Leadership:
o Provide strategic oversight to ensure clients receive exceptional service and support, fostering strong relationships and client satisfaction.
o Act as a trusted advisor, guiding clients through complex processes and ensuring alignment with organizational goals and objectives.
o Implement comprehensive engagement strategies to enhance client experience and drive long-term success.
• Interim Operational Leadership
o Step into temporary leadership roles to stabilize or accelerate team performance during transitions or high-growth periods.
o Provide hands-on support in managing day-to-day operations, team coordination, and performance tracking.
• Performance Improvement
o Identify and implement process improvements across client engagements or internal functions.
o Apply analytical and critical thinking skills to quantify benefits, identify risks, and develop solutions for performance improvement initiatives.
o Analyze operational data to uncover inefficiencies and recommend actionable solutions.
• Internal Strategic Projects
o Support or lead internal initiatives aimed at improving business unit performance, culture, or systems.
o Collaborate with cross-functional teams to execute special projects aligned with leadership priorities.
• Cross-Functional Flexibility
o Be available to pivot into new areas of the business as needs arise—whether in project management, analytics, communications, or change management.
CORE QUALIFICATIONS:
• Bachelor’s degree
• 10 years of revenue cycle consulting or operations experience
• Moderate travel required.
• Current permanent U.S. Work Authorization required.
• Financial acumen and analytical skills are required
• Proven ability to manage multiple priorities in a fast-paced, evolving environment
• Strong analytical, communication, and relationship-building skills
• High degree of initiative, adaptability, and comfort with ambiguity
• Experience working with senior leadership and cross-functional teams
The estimated salary range for this job is $160,000- $200,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position LevelSenior DirectorCountryUnited States of America