Job Description An employer in the Houston, TX area is seeking a Helpdesk Technician to join their Infrastructure team. This role will be supporting the entire organization of about 500 employees from c-level executives to staff level corporate and operational employees. This individual will be supporting both the company's corporate headquarters and operation sites. On a daily basis, this person will be performing troubleshooting and technical support for hardware and software including O365, InTune, Azure, printers, networks, etc. This person will be primarily servicing users in the office in person. This is an hourly role paying between $30 - 40 / hour We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3-5 years experience in IT support roles Experience utilizing a ticketing system for task management, reporting, and documentation Experience troubleshooting and resolving a variety of hardware and software issues Experience with Azure, InTune (or SCCM), O365, Business Applications, Network, printer, etc. Backend SCCM experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.