Professional Summary
Dynamic IT professional with over 17 years of experience in IT operations, OT/IT security, 
vulnerability management, and SCCM packaging. Currently leading OT/IT security initiatives at 
SABIC as a Technical Lead. Proven track record of managing cross-functional teams, optimizing 
service delivery, and aligning IT strategies with business goals. Experienced in audit & 
compliance, stakeholder collaboration, and vendor management.
Skilled in implementing solutions to improve operational efficiency and security posture. Adept 
at managing large-scale technical deployments and driving continuous improvement through 
trend analysis, SOP enhancement, and compliance management.
Core Competencies
IT & OT Security Operations, Risk Assessment, Vulnerability Management, SCCM Packaging & 
Deployment, Stakeholder & Vendor Management, ITIL-based End-User Support, Audit & 
Compliance (Internal & External), Team Leadership & Process Optimization, SOP Development & 
KPI Management
Certifications
● Microsoft Azure Architect Design AZ-301
● Microsoft Certified: Azure Administrator Associate
● Microsoft Exams 70-410, 70-411, 70-412 – Windows Server 2012
● Google Workspace for IT Administrators
Professional Experience
Deputed at SABIC Research & Technology Pvt. Ltd.
Sheeltron Digital Systems Pvt. Ltd.
IT Manager | Nov 2022 – Present
● Leading IT End User Services, vulnerability management and SCCM packaging and 
deployment for the region.
● Risk Assessment, IT & OT Security Audit, 
IT EUS Operations | Risk Assessment | Cyber Security | Vulnerability Management | Audit & 
Compliance | Team Leadership & Stakeholder Engagement | 17+ Yrs. Experience
Classification: General Business Use 
● Technical Assessment of application and hardware, 
● IT End User Services operations, Vendor Management.
● Recruitment, mentioning, performance appraisals and statutory compliance.
HTC Global Services
IT Operations Consultant | Nov 2020 – Oct 2022
● Leading IT End User Services, SCCM packaging, and vulnerability management for the 
region.
● Coordinating audit compliance, cybersecurity risk assessments, and exception handling 
processes.
● Spearheading OT security initiatives and audio-visual project planning.
● Managing vendors, asset lifecycle, and improving SOPs based on trend analysis.
NTT India Pvt. Ltd.
Senior Engineer | Dec 2017 – Oct 2020
● Supported global infrastructure environments with a focus on IT security and service 
delivery.
● Managed SLAs, vulnerability KPIs, and global infrastructure hands & eyes support.
● Oversaw vendor performance, SOP development, and inventory processes.
STI Infotech Pvt. Ltd.
Technical Support Engineer | May 2016 – Nov 2017
● Provided L2 support for applications, hardware, and networks on-site.
Independent Consultant
● IT Consultant | Jul 2010 – Mar 2016 | Kolkata
● Delivered IT consulting services to SMEs, including infrastructure setup, network 
management, and security configurations.
Phiz Technologies & Solutions Pvt. Ltd.
● Hardware Service Engineer | Jun 2009 – Jun 2010
● Delivered on-site support for government projects across 30 locations.
● Specialized in V-SAT, file servers, and remote infrastructure setup.
Indus Net Technologies
● Junior System Administrator | Jul 2008 – May 2009
Classification: General Business Use 
● Managed a network of 350 systems, supported Linux file servers and web hosting 
services.
Medi Infotech
● Junior Technician | Jan 2008 – Jul 2008
● Provided computer and network support, including FTP and server maintenance.
Education
● Bachelor’s Degree, Utkal University
● Higher Secondary, West Bengal Council of Higher Secondary Education
● Secondary, West Bengal Board of Secondary Examination
Languages
● English: Native/Bilingual Proficiency
● Hindi: Professional Working Proficiency
● Bengali: Native Proficiency