Key Objective:

Drive Operational Excellence and Digital Transformation across Healthy Paws, partnering with business and technology leads to continuously deliver solutions to improve productivity and the customer experience.

Execution Lead Core Responsibilities:

Conduct business process discovery and workflow assessment reviews. Execute strategic projects, including process improvement and technical solutions/system implementations. Manage assigned projects from discovery through execution. Partner with Healthy Paws stakeholders (IT, marketing, distribution, claims, etc.) to translate business strategy into actionable project plans. Facilitate meetings and discussions with stakeholders to develop and review business requirements, ensuring alignment with organizational goals. Collaborate with IT partners to design and document solutions to address business users’ needs and to align with Westchester strategic priorities. Prioritize and allocate tasks; coordinate with cross-functional teams to meet project targets and milestones. Communicate project status, accomplishments, issues, and risks to project stakeholders on a regular basis. Report to stakeholders on business metrics and KPIs. Provide additional project support as needed, including: documenting workflows, collecting resources/reference files and assisting with testing.    Bachelor’s degree in Business Administration, Marketing, or related field.3-5 years of experience in project management, digital transformation or software delivery management.Experience working with cross functional teams.Proficiency with Microsoft applications. Advanced knowledge of Excel and PowerPoint is strongly preferred. Strong business analysis skills.Strong communication and collaboration skills.Ability to manage multiple priorities and meet tight deadlines.PMP, CAPM, or Lean Six Sigma certification preferred, but not required.Scrum/Agile experience preferred, but not required.Insurance industry experience preferred, but not required.