As our **Senior Operations Manager** , you’ll oversee our largest facility, including 4 clinical suites, C-suite + administration, 10+ physicians, and a dedicated team of 40+ staff. Your leadership will ensure operational excellence, a positive work culture, and exceptional patient care. **Location: San Francisco, CA (Laurel Heights area)** **Position: Full-Time, Onsite (8 AM – 5 PM, Monday to Friday)** **Compensation: $170,000/year target** **Reporting To: VP of Operations** **What We’re Looking For:** + **Experience:** 7+ years in healthcare operations management, with direct performance management responsibilities for large teams. + **Education:** Bachelor’s degree in healthcare administration, business administration, or a related field required; Master’s preferred. + **Skills:** Strong understanding of healthcare operations, patient service standards, and regulatory compliance (OSHA, HIPAA). + **Leadership:** Proven ability to motivate and inspire a team, with excellent organizational, problem-solving, and decision-making skills. + **Technology:** Advanced proficiency with Apple products and electronic health records (EHRs). + **Communication:** Exceptional interpersonal skills with the ability to build strong relationships. + **Adaptability:** Ability to work independently and collaboratively within a team environment. + **Professionalism:** High level of integrity and discretion in a fast-paced environment. **What You’ll Do:** + Lead Daily Operations: Ensure efficient, high-quality site performance and resource use. + Manage Staff: Oversee PCAs—hiring, training, scheduling, and performance management. + Coordinate Care: Align workflows with clinical teams to support seamless patient care. + Enhance Member Experience: Address concerns and support retention strategies. + Drive Improvement: Monitor performance, implement improvements, and ensure compliance. + Oversee Budget: Manage site expenses and vendor relations. + Support Facilities & Tech: Maintain the physical site and partner with IT for smooth operations. + Contribute Organization-Wide: Join cross-functional projects and initiatives. **What’s In It For You?** + **Competitive Salary:** $170,000/year target. + **Retirement:** 401(k) with a match (up to 3% of salary). + **Health Benefits:** Robust medical, dental, and vision coverage. + **Paid Time Off:** 3 weeks of paid time off, plus 10 paid holidays, 1 floating holiday, and 1 volunteer day. + **Additional Benefits:** Wardrobe stipend, backup care expenses, education reimbursement for new certificates and courses. **Pay Details:** $150,000.00 to $170,000.00 per year Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance