Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

At Huron, we help healthcare organizations transform and optimize their operations, partnering with Huron and client leaders to create sustainable solutions that drive meaningful results. As a leader within our Healthcare team, you will lead complex performance improvement engagements, creating high-performing environments and ensuring successful client outcomes. You will play a critical role in leading our team to provide tech-enabled strategies and implement performance improvement tactics to support our clients. This role is ideal for a data-driven leader who thrives in a collaborative environment and is passionate about driving change leveraging intelligent care solutions such as virtual nursing / acute care delivery models, smart hospital design, and clinical workflow automation.

Your role will foster a supportive, inclusive environment, empowering team members and creating a workplace where diverse perspectives are valued. You will build strong executive-level relationships, lead change processes, and identify new business opportunities, leveraging Huron's capabilities to meet client objectives. This allows you to make an impact and provides career opportunities both within and beyond your areas of expertise. If you’re passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward.

As the Healthcare Consulting Senior Director - Intelligent Care, you will:   

Lead advisory engagements focused on the design and implementation of intelligent care solutions, including hospital command centers, virtual nursing/acute care delivery models, smart hospital design, and clinical workflow automation. 

Assess hospital and health system technology ecosystems (EHR, data platforms, communication systems, patient flow tools) to identify optimization opportunities, lead rapid cycle gap analyses, and support clients by staying current on EHR functionalities and recommending strategies to maximize existing investments. 

Support the design and development of data and analytics strategies, including data fluency programs for clients and project teams 

Support the design and development of dashboards and reporting tools, including functionality and physical design, to align with operational leading practices, published literature and situational awareness 

Evaluate and map the current-state clinical operations and digital infrastructure to future-state intelligent care capabilities, aligning technology to operational needs and ROI. 

Develop actionable digital roadmaps that incorporate scenario modeling, predictive analytics, automation, AI/ML, and data analytics to support real-time decision-making, workforce enablement, and care delivery across the continuum. 

Guide clients through technology selection and integration decisions related to capacity management, care orchestration, remote monitoring, and virtual nursing solutions. 

Collaborate with clinical, IT, and operational stakeholders to identify pain points and co-design solutions that improve throughput, reduce care variation, and unlock system-wide capacity. 

Stay abreast of emerging technologies and market trends in intelligent care, advising clients on scalable innovations that enhance safety, quality, and clinician experience. 

Deliver compelling, insight-driven presentations and reports to executive and board-level audiences, translating complex digital strategies into tangible business and clinical outcomes. 

Quantify the financial investment and return on investment (ROI) of intelligent care initiatives by modeling costs, benefits, and operational impact across areas such as labor optimization, length of stay reduction, avoided capital spend, and care team efficiency 

Serve as the single accountable leader in the design and delivery of our most complex performance improvement engagements by creating collaborative, high performing work environments while continually addressing issues, removing barriers, and ensuring successful client outcomes 

Manage engagement-wide economics, including budgets, revenue forecasting, margins, invoicing, and billing. 

Apply analytical and critical thinking skills to quantify benefits, identify risks, and develop solutions for performance improvement initiatives. 

Communicate effectively to understand client challenges, create customized solutions, and manage client expectations, delivering impactful presentations and proposals. 

Build strong executive-level relationships, lead change processes, and identify new business opportunities, leveraging Huron's capabilities to meet client objectives. 

Requirements:    

Bachelor’s degree required 

10+ years of consulting and/or healthcare experience in clinical enterprise 

Extensive healthcare operations experience directing a large hospital department and / or team-based projects with a focus on process engineering / performance improvement initiatives and broad based change management optimization 

Expertise in driving operational change by leveraging intelligent care solutions (e.g., virtual nursing / acute care delivery models, smart hospital design, and clinical workflow automation) to optimize operations in the healthcare setting; technical expertise not required.  

The ability to travel based on client, enterprise, or project needs is an essential function of this role. While travel requirements may vary based on business need, the current average travel in the Healthcare practice is less than 50%, annually. 

 Direct Supervisory experiences of both individuals and large, complex teams 

Proficiency in Microsoft Office (Word, PowerPoint, Excel) 

US Work Authorization required 

Preferences:   

Experience in a matrixed organization or cross-functional team environment  

The estimated base salary range for this job is $215,000 - $265,000.  The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy.  Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $268,750 - $350,750. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

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Position LevelSenior Director

CountryUnited States of America