Health Unit Coordinator - Emergency Department - 36 Hours - Midnights Eligible for Full-Time Benefits Shift: Midnights 7:00 pm to 7:30 am, alternating weekend schedule GENERAL SUMMARY:Under direct supervision, coordinates and implements activities at the nursing station to ensure smooth operation of the unit. Serves as unit communication center by receiving and giving information. Strives for Clinical Excellence by utilizing established protocols in an effort to achieve Clinical Excellence. Responsibilities: + Non electronic medical record: Transcribes physicians orders. Electronic medical record: Monitors PAL and follows up on orders accordingly. Must actively keep abreast of current procedures to ensure that orders are accurate and complete. Communicates orders or changes in orders to the appropriate person or department either verbally, in writing or electronically. + Schedules patients for various procedures and tests, arranges for test preparation with appropriate departments. Must coordinate activities to avoid conflict in scheduling and/or preparation of procedures. + Acts as the communication center for a patient unit or department, handles and directs all incoming and outgoing information, assists staff in answering nurse calls, operates pneumatic tube. Promptly answers patient call light intercom and notifies nursing staff member of patient's need. Participates in team approach to patient care. + Maintains the patients charts from admission through discharge, ensures that all necessary documents are in the chart before procedures, and is responsible for filing reports and preparing the charts for transfer to Medical Records if using paper chart. Ensures that all forms including duplicate/carbon copies are accurately labeled with the patient identification label. + If hospital utilizes electronic record, ensures proper electronic forms are used. + Performs clerical duties involved in the admission, discharge, transfer and death of a patient according to established procedure. + Acts as a receptionist for a unit or department to assist visitors, physicians and hospital staff utilizing exceptional service excellence skills. + Assists in teaching new unit coordinators by providing information, support and direction during on-the-job training.| Collects statistical data for patient population reports, as assigned. + Notifies Food Services of change in diets and orders nourishments, as appropriate. + Maintains, orders and stocks all necessary material for the unit charts as well as patient education material for the unit. + Maintains a neat, organized work area/nurses' station with appropriate level of supplies. + Participates in a collaborative identification and reporting of patient safety issues. + Is knowledgeable with regards to clinical outcome measures and patient satisfaction results. + Demonstrates competency with regards to computer skills necessary for job functions. Completes annual competencies as designated. Participates in educational programs and in-services. + Maintains customer focus. Models, teaches, applies, and upholds St. John Health Care Promises and utilizes them as their behavioral standard. + If completed appropriate portion of CRIM class for monitor interpretation and has demonstrated competency in Cardiac Rhythm interpretation may be assigned telemetry monitoring duties. See Telemetry Monitoring Addendum. + Performs other duties as assigned. + Specific Knowledge, Skills, Abilities: Medical Terminology| Ability to interact effectively with patients, visitors, physicians, staff and other hospital departments. + Filing systems + Computer skills, including the ability to utilize the electronic medical record. + Prioritization skills EDUCATION/EXPERIENCE REQUIRED: + Education: - High School diploma or G.E.D. equivalent required. + Completion of one-to-three-month Department of Nursing Education orientation with acceptable level of performance required. EDUCATION/EXPERIENCE PREFERRRED: + Graduate of a Health Unit Clerk/Coordinator Training Program preferred. Additional Information + Organization: Henry Ford Macomb - Oakland Hospitals + Department: Emergency Department 001 + Shift: Night Job + Union Code: MIDET SJ OPEIU Local 459 Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . Benefits The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.