Marsh McLennan Agency's East Region is a leader in the employee benefits marketplace. Our associates simplify employee health and welfare benefits and risk management for regional, national, Fortune 500 and Fortune 1000 companies.

We value integrity, collaboration, passion, innovation, and accountability, and we are committed to making a difference in the moments that matter for our colleagues, clients, and communities.

The Health Management Consultant (HMC) is responsible for the development and delivery of assigned clients’ health and well-being programs and solutions to improve client outcomes related to human capital, including program development, marketing materials, and on-going account management. This will include understanding the clients’ current corporate culture, health and well-being climate, facilities, policies, and how they influence the health and safety of their employee population. This role will leverage data intelligence to identify trends and provide program solutions and recommendations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following:

Develop and promote health and well-being initiatives for MMA’s clients.Provide ongoing support and education in keeping with MMA’s corporate service philosophy which includes the MMA Dimensions of Well-being strategic resources.This position will work with assigned clients, the respective account team and National PATH (Planning and Analytics for Total Health) team to identify behaviors and factors that influence or compromise health; identify factors that inspire learning or factors that hinder or foster the client’s population health the process of health education. Evaluate available data to provide guidance and recommendations to clients regarding population health management as well as seek opportunities for health and well-being initiatives with prospects.Responsible for the strategic planning, implementation and evaluation of population health management programs for assigned clientsImplement data-driven programs. Work in conjunction with brokers, account managers and where applicable the MMA PATH clinical and health management consultants and data analysts to review, analyze, and make recommendations on clients’ wellness initiatives and health education programs.For PATH clients: Work with the PATH Chief Medical Officer (CMO), national Vice Presidents of Clinical Consulting, Health Management Consulting, Worksite Clinic Consulting and national data analytics team to coordinate medical intelligence reports and PATH recommendations.  Review, interpret and present analyses and recommendations to the client alongside account management team and PATH clinical consultant.  If appropriate, participate in program evaluations or cohort studies for clients.Using the preferred PATH Vendor Innovation Council (VIC) vendor inventory and other sources as appropriate, determine vendors from whom to obtain proposals. Manage vendor proposal process. Meet with clients to review options and make recommendations relative to the client’s well-being goals.Participate as requested in PATH strategy and planning sessions, collaborate with PATH HMC peers and the Vice President of National Health Management Consulting to deliver a consistent population health management strategy.Manage well-being vendor relationship on behalf of client. Maintain communications and coordinate activities with outside vendors providing services to clients.  Interact with clients and health and wellness vendor to resolve service issues.Manage annual vendor evaluation process, interpret results and present to account team and client.Review vendor updates and other industry publications to stay current with changes in vendor programs, health and wellness developments, as well as legislative mandates.Documentation in local agency management system (AMS) with client health management strategies, well-being plan data, and upload all pertinent plan documents into AMS file structure.  For non-AMS systems file, document and maintain in PATH 2.0 drive.Support both national and local population health initiatives including MMA Dimensions of Well-being.Participate in local, regional and/or national population health or well-being organizationsStay current on health management and well-being trends and competitive landscapeStay current with legal and regulatory guidelines related to wellness compliance

REQUIRED EDUCATION AND EXPERIENCE:

Bachelor’s degree in the filed of public health, population health management, exercise physiology, nursing or other related field of study is preferred or the equivalent work experience.  Masters preferred.4 years of prior experience in the population health and well-being field; 5+ years preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Communicates and interacts with all levels of management, employees, carriers and clients.Must have strong interpersonal and communication skills; take initiative; be solution focused and be a change agent for the organization.Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Capable of interpreting and applying abstract information. Must be a self-starter, well organized and who possesses good business communication skills, both verbal and written.Possesses ability to deal with conflict and resolve problems. Must demonstrate strong analytical skills and working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint.The majority of work occurs during regular day hours with extended hours and schedule flexibility necessary to complete tasks to meet user/customer needs.Must have the ability to manage multiple priorities and perform in a dynamic, fast paced. environment. Travel to various offices and client locations will be required. Must have valid transportation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is:Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and armsOccasionally required to stand and walkExtensive use of computer and keyboard and viewing of computer screen is required;Specific vision abilities required by this job include vision, and ability to adjust focus.Other working conditions are normal for an office environment.

WORK LOCATION

Work is typically performed in a hybrid manner based out of our Conshohocken, PA, office.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.  If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com

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