Summary This position is in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Tomah (VISN 12) VA Medical Center (VAMC), Center for Development and Civic Engagement (CDCE). The primary purpose of this position is to perform, patient transport services through the facility. Responsibilities Transports of non-critical ill patients. Picks-up and deliver items such as specimens, clinical reports and messenger service. Transports Veterans by wheelchair, stretcher, bed, nursing units, clinical laboratories, and other related clinical areas. Assists Nurses with transporting critically ill Veterans by maneuvering stretcher, wheelchair or bed to destination. Provides environmental, patient and personal safety by using proper body mechanics, safety devices, techniques and reporting unsafe conditions. Takes corrective action during simple potentially hazardous situations. Maintains effective interpersonal relationship with patients, significant others and co-workers directed towards patient care. Provides back-up duties which may include filing, answering telephone and receptionist activities as needed. Engages in proper telephone etiquette when answering telephone. Ensures transport services assigned wheelchairs and stretchers are returned to the transport area for proper utilization and accountability purposes. Reports observed changes in physical appearance and/or character of the Veteran during transport to appropriate medical personnel. Documents completion of transport tasks. Add Perform other duties as assigned Work Schedule: Part Time/ 40 hours bi-weekly (8 hour working days every other week, Monday - Friday) OR 20 hours per week (4 hour working days for all 10 weekdays in pay period). Virtual: This is not a virtual position. Position Description/PD#: Health Aid/PD22097A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Must pass pre-employment physical evaluation Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary/trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position, facility applicants must meet all requirements within 15 days of the closing date of this announcement. All non-facility applicants must meet all requirements by the closing date of this announcement, 08/11/2025. You may qualify based on your experience and/or education as described below: General Experience: FOR GS-02: Applicants must possess 3 months of any type of work that demonstrates the ability to perform the work of the position, or experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Examples of general experience would typically include but is not limited to: transport of non-critical ill patients; the pickup and delivery of items such as specimens and clinical reports; and messenger service within the Medical Center. Transports Veterans by wheelchair, stretcher, or bed to and from nursing units, clinical laboratories, and other related clinical areas. Assists Nurses with transporting critically ill Veterans by maneuvering the stretcher, wheelchair, or bed to the destination. Transports non-critically ill patients throughout the VAMC, which includes multiple separate buildings. Maintains effective interpersonal relationship with patients, significant others and co-workers directed toward patient care. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a High School diploma or equivalent You will be rated on the following Competencies for this position: Communications Customer Service (Clerical/Technical) Patient Care Personnel Security and Safety Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work includes walking, standing, lifting, pushing Veterans/Visitors in wheelchairs, stooping, reaching, sitting, bending. Practice proper body mechanics. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript or diploma must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.