WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s #2 GREAT PLACE TO WORK 2025,  AS VOTED BY OUR TEAM MEMBERS!

The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country.

 “Conrad is Empowering and Bold”

Benefits

Working for Hilton means you are joining an international company with more than 8100 hotels across the globe with countless benefits & career development opportunities such as:

Travel - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and FriendsTeam Member Gym – a dedicated team member gym with free access 7 days a weekBenefit – Discounted rates for Conrad Team members across a wide range of retailersDevelopment – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage MentorHolidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional daysMaternity & Paternity – Paid leave for those that qualifyOn shift – complimentary meals on duty


The Job Role

As a Head Waiter/Waitress, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Head Waiter/Waitress will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

Please note the role is for PM shifts.

Supervise Food and Beverage Outlet operationsCommunicate and delegate tasks to the teamEnsure compliance of brand standardsManage guest queries in a timely and efficient mannerRepresent needs of the teamAssist Food and Beverage management with achieving financial targetsAssist Food and Beverage management with training and development of team membersAssist with annual and mid-year appraisals with team members under your responsibilityComply with hotel security, fire regulations and all health and safety legislationBe environmentally awareAssist other departments wherever necessary and maintain good working relationships

 The ideal candidate should have

Good knowledge about WinesPrevious Food and Beverage experienceCommitment  to delivering high levels of customer serviceA Positive attitudeGood communication skillsThe Flexibility to respond to a range of different work situationsThe Ability to work on your own or in teams