Are you a natural leader with a passion for delivering exceptional dining experiences? We’re looking for a **Head Waiter** who will supervise service operations, guide the team to maintain world-class standards, and ensure every guest enjoys a memorable experience in our 5-star hotel restaurants. **A little taste of your day-to-day:** Every day is different, but you’ll mostly be: Leading and supervising the restaurant service team during shifts to ensure smooth operations. Providing hands-on support on the floor while ensuring guests receive attentive, personalized service. Training and mentoring waiters and waitresses on service standards, menu knowledge, and up-selling techniques. Coordinating with the kitchen and bar teams for timely and accurate order delivery. Monitoring table settings, presentation, and overall dining area cleanliness. Handling guest requests, feedback, and complaints professionally and promptly. Assisting the Restaurant Manager in managing inventory, ordering supplies, and preparing shift reports. Ensuring compliance with hygiene, safety, and brand standards. **What we need from you:** **Minimum 2–3 years of proven experience in a 5-star hotel or luxury dining environment** , with at least 1 year in a supervisory role. Strong leadership and team management skills. In-depth knowledge of food and beverage service standards. Excellent communication and interpersonal abilities. Ability to work in a fast-paced environment and handle high-pressure situations. Flexibility to work shifts, weekends, and public holidays. Proficiency in English; additional languages are an advantage. **What you can expect from us:** A supportive, professional, and inclusive work environment. Opportunities to advance your career within IHG Hotels & Resorts. Training programs to enhance leadership and service skills. Colleague recognition programs and attractive hotel benefits. At IHG, we believe in providing **Room to Belong, Room to Grow, and Room to Make a Difference** . If you’re ready to lead by example and deliver world-class hospitality, we’d love to welcome you to our team. **Equal Opportunity Employer:** We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.