Primary DetailsTime Type: Full time

Worker Type: Employee

- Drive quality solutions
- Lead high-performing teams 
- Shape our testing practice at QBE

The opportunity A newly created opportunity for a strategic and quality-focused Head of Testing & Environment Management to join our Technology leadership team at QBE NZPAC.  This role will report directly to the GM of Delivery & Technology in New Zealand, with a dotted line to the GM of Australia, offering strong cross-regional exposure and influence. Lead the evolution of our testing and environment management practices — ensuring our systems, APIs, and enterprise platforms are delivered with performance, confidence, and quality.  From automation and AI to smarter vendor partnerships, you’ll help us raise the bar and embed a culture of continuous improvement across our delivery landscape. 

Your new role 

Develop and lead the testing strategy aligned with QBE’s transformation goals and delivery model. Key aspects of your role will be to: 

Oversee testing across systems, APIs, and enterprise platforms. 

Drive innovation in testing practices, leveraging automation, AI/ML, and data insights. 

Lead and mentor a high-performing team across multiple value streams and delivery teams. 

Manage testing environments and coordinate with global delivery partners.

Establish and maintain enterprise testing frameworks, standards, and best practices, aligned with our global technology group. 

Define and track quality metrics and KPIs to ensure consistent, high-quality outcomes. 

Collaborate with business and technology stakeholders to ensure testing adds tangible business value. 

Continuously improve tools and processes to support agility, scalability, and speed to market. 

Happy to talk flexible working. 

 

Please note: The recruitment process includes a phone screen with our Talent Acquisition team, two interviews (face-to-face or via Teams), and background checks.

 

About you 

You are a strategic and people-first leader with deep experience in testing, quality assurance, or platform development. You have: 

A proven track record in leading enterprise-scale testing functions and managing complex delivery pipelines. 

Strong understanding of modern testing methodologies, automation frameworks, and environment management. 

Comfortable with managing vendor relationships and working across global delivery models. 

Skilled in stakeholder engagement, with the ability to influence and align across business and technology teams. 

Passionate about continuous improvement, innovation, and building high-performing, inclusive teams. 

Comfortable working in fast-paced, change-driven environments where quality and speed go hand in hand. 

About QBE 

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.  

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.  

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.  

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.  

We believe this is our moment – what if it was yours too?  

Your career at QBE — let’s make it happen!  

Benefits  

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 

‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance 

Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 

18 weeks’ gender-equal flexible leave for all new parents, including paid super 

The ability to maximise retirement savings through voluntary super contributions and company matching 

Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums 

Additional leave and support through QBE’s Family Domestic Violence First Responder Network 

Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners 

 

Rewards & Recognition 

We value our employee’s experience with us and are proud to have been recognised for the following awards: 

2021 LinkedIn Top Employer & HRD Employer of Choice 

2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards 

Platinum employer in the Australian Workplace Equality Index – the definitive national benchmark on LGBTIQ+ workplace inclusion 

Ranked 3rd in the AAGE Top Graduate Employers (medium programs) 2024 as voted by graduates 

Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) 

Family Friendly Accredited employer since 2021 

Winner Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards 2023 

Winner Organisational Development category at the Australian HR Institute (AHRI) Awards 2022 

Apply now! 

APPLY NOW and let’s make it happen!  

 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. 

 

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at recruitment@qbe.com 

Skills:

Coaching for success, Critical Thinking, Employee Performance Evaluations, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Sound Judgment, Stakeholder Management, Strategic Leadership, Strategic Management, Team Management, Testing Strategies, Test Planning, Waterfall Model

Application Close Date: 24/07/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.