Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office, Warehouse

Job Description

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, increasing efficiency in their laboratories, improving patient health through diagnostics or developing and manufacturing life-changing therapies, we are here to support them.

 

Position Summary:

This is a very exciting role with the opportunity to transform and improve how we are serving our customers within Taiwan. The Head of Supply Chain & Commercial Operations (TW) will be responsible for all in country supply chain, and commercial operations activities, leading a multifunctional and muti-division team cutting across Thermo Fisher product segments and categories, while also being a member of the Taiwan leadership team.

With full end to end ownership of order management and order fulfilment processes, a well-rounded individual with broad experience able to work effectively across multiple functionalities is preferred, driving comprehensive and balanced solutions and improvements. To succeed in this role, the ideal candidate will need to assess current state of operations, identify gaps, and put in place strategies around the organization structure, processes, and footprint required to support local GTM strategy.

Additionally, as the primary operations lead in Taiwan, a strong sense of personal and team ownership & accountability is required, whether it is solving day to day issues, developing the team and its capabilities, or driving a strong culture of compliance. Comfort dealing with high levels of ambiguity, while still being decisive and working within a very fast paced work environment will be additional key success factors.

 

What will you do?

 

Your key responsibilities (including but not limited to):

Lead a multi functional team and department cutting across multiple supply chain functionalities such as Planning, Procurement, Customer Service, Logistics, DistributionAssess capability & skill gaps, and develop a strong team, putting in place the accurate structure, and delegating responsibilities to crucial team members, empowering them with the vital resources to do their jobPartner with Local Commercial, Finance, Legal, Regulatory teams, and Regional/Global operations teams. Ensure the appropriate supply chain and customer service infrastructure, people and processes are in place to support Taiwan GTM strategy and business aspiration, while driving a consistent customer experienceEnable customer service teams to fully understand customer requirements and expectations. Manage customer communications regarding shipment visibility, schedule, special instructions etcEnsure that the Taiwan country level functions and their processes are aligned and coordinated across the order-to-cash process based on the defined regional and global frameworkLead the revenue forecast and backlog management process for each division operating in Taiwan, Proactively identify and drive actions to close gaps to the operating plan.Implement local S&OP and planning processes which ensure proper balance between demand, supply, inventory, and warehouse capacityResponsible for prudent inventory management – DOS, Net $, E&O, scrapping & obsolesceDevelop and implement mid to long term Taiwan local logistics, and warehouse strategy, including both in-house and 3PL warehouses and freight forwardersCost & Business Annual Planning, accountability for OpEx, Freight & Duties, Headcount costs plan vs. actuals accountabilitiesManage local logistics & distribution operations, optimizing costs within budgetCompliance (statutory, regulatory, business specific) in everything that we do in E2E Supply ChainChampion Quality, Safety, EHS, Cybersecurity etc., across the organization  IT enablement, systems savvy, automation / efficiency focusedImplement, track, report, and improve upon key performance metrics.Adopt Practical Process Improvement.

 

Qualifications:

10-15+ years of Supply Chain related experience, demonstrated ability leading supply chain teamsProficiency in both English, and MandarinBA/BS degree in Supply Chain Management, or Business Administration preferred. Other similar majors may be considered in conjunction with relevant on the job experienceExperience in Life Sciences, Bio-tech, or Pharmaceutical Industry, dealing with medical devices, cold chain, dangerous goods preferredExperience leading and running both Demand & Supply Planning processes, implementing and performing within S&OP frameworkDemonstrated ability to optimally handle 3PL providers, and effectively lead and optimize distribution & logistics costSystem/IT savvy, experience working with multiple ERP’s: SAP / Oracle Enterprise One (E1) preferredAPICS Certification preferred; CFPIM and CSCP are useful

 

OTHER SKILLS AND ABILITIES

Compliance Champion – someone who understands and actively works to embed a culture of compliance within the teamStrategic thinking, able to assess the big picture and formulate a short, mid, and long strategy and then implement upon the planAcute Commercial & business acumenEffective communication, and adept at interpersonal skillsStrong Analytical, storytelling, and influencing skillsVery strong sense of ownership, self accountabilityHigh energy and the ability to thrive in a fast-paced environmentComfortable working in and solving problems within a matrixed organizationAbility to work in a multi-cultural environment, at times across time zones

 

Benefits:

We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.