Job Description :

Job Title: Head of SC Benelux and Nordics

Reports to: Benelux and Nordics General Manager

Location: Amsterdam

Full time role

About us:

Diageo is the world’s leading premium drinks company with an outstanding diverse collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. Our purpose – Celebrating life, every day, everywhere – has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.

About the Role:

As Head of Supply Chain for Benelux and Nordics, you are the engine room of operational excellence, leading the full end-to-end supply chain agenda for the market as the face to the business for BXN. Sitting on the Benelux and Nordics Leadership Team, you will shape how Diageo shows up for customers every day by delivering product availability with precision, service with pride, and performance with purpose.

This is a high-impact, visible leadership role, responsible for unlocking value through seamless planning, strategic customer collaboration, and supply-led innovation. You’ll lead a cross-functional team covering direct and indirect reporting lines for forecasting, logistics, master data, and customer supply, with a relentless focus on agility, cost efficiency, and service performance.

Key responsibilities

· End-to-End Market Supply Leadership: Own the supply chain across [Market]-from demand planning to customer delivery. Ensure consistency, accuracy, and agility in how products move from forecast to shelf.

· Customer-Centric Execution: Build strategic partnerships with the customers to drive value in the end to end supply chain . Build and deliver Joint Business Plans together with commercial teams. Lead the supply chain strategic partnership with customers for #1 supplier agenda.

· Sales and Operations Planning: Lead the market interface to the market-level planning process led by central market planning team , including forecast accuracy, demand alignment, and short-term operations.

Ensure business planning cycles are integrated, data-led, and commercially grounded.

· Order-to-Cash Performance: Own the full order-to-cash process for [Market].

· Service, Cost, Cash, Carbon: Deliver the four key supply metrics-high service levels, lean cost structures, smart working capital, and tangible sustainability improvements in our logistics and delivery operations.

· Team Leadership & Capability Building: Inspire and lead a cross-functional local team, including customer supply leads, data managers, and distribution partners. Create a culture of empowerment, pace, and continuous improvement.

· Supply-Driven Innovation: Partner with the commercial and innovation teams to enable successful product launches, brand transitions, and portfolio changes - ensuring speed-to-market and flawless supply readiness.

· Data, Systems & Process Field: Embed process excellence and use of tools such as SAP and Anaplan to improve visibility, planning quality, and decision-making.

· Customer Collaboration: Build strategic partnerships with the customers to drive value in the end to end supply chain for a total productivity and profitable growth; lead the agenda to become #1 supplier.
 

Interfaces:

This role operates within a highly complex and evolving network with the following dimensions:

· All the Countries/Route to Market channels supervised by the market MD/GM, and consequently all the customers.

· All SC&P interfaces (function, category). The market holds multiple consumer occasions, and multiple product categories such as, and not limited to Whisk(e)y, Tequila, Gin, Vodka, Rum, Ready to Drink, Low/No Alc, Baileys.

· Digital tools such as, and not limited to APO, OMP, SAP S4 Hana, Anaplan.

Experience required/Skills/Capabilities

· Having directly worked with senior business leadership.

· Customer engagement, especially in Modern Retail, with demonstrated success in improving customer service to industry leading levels, both as measured by the customer, as well as Advantage Survey,

· Hands-on logistics experience

· Minimum 10 years’ experience working within progressive positions within the end-to-end Supply Chain function, within multiple disciplines. First hand planning experience in Customer Engagement, IBP, S&OP, S&OE, Demand Planning is crucial.

· Leading change and innovation across the supply chain, through value driven collaborative partnership. Proven track record in designing, shaping, and implementing complex change agenda and transferring work

from one location to another.

· Has developed and successfully implemented strategies.

· Has led cost savings in the past,

· Experience in multiple routes to markets including e-commerce.

Skills/Capabilities:

· Growth Mindset with business centricity powered by supply chain capability

· Innovative thinking.

· Passion for data and performance culture. Very strong analytical skills.

· Collaboration: Demonstrated ability to foster and maintain strong working relationships and influence at all levels of the organisation. At ease working effectively with a diverse group of stakeholders and business cultures.

· Team Leadership: Demonstrated ability to lead, inspire, motivate and grow teams.

· Excellent communication skills, both verbal and written combined with the ability to engage effectively at all levels in the organisation.

· Digital dexterity. Previous experience (and hunger to learn) on advanced planning tools, digital control towers, BI, etc.

Desirable:

· Experience with direct operational accountability of delivery on outcomes in a market of a group of markets working in a multinational CPG / FMCG

· BSc in industrial engineering, supply chain, data science/statistics/applied mathematics, economics.

Additional MBA or MSc in Supply Chain Management or similar would be desirable.

Diversity statement: Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.
Character Is Everything

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