Location: IN - Bangalore 24/7 | Job-ID: 214582 | Contract type: Standard | Business Unit: Project Management

 

Life on the team

This critical new role of Programme Manager sits within the Transition and Transformation (T&T) team, a core part of Group Managed Services (GMS). Reporting into of the Portfolio Managers in the Programme Practice.

As a Programme Manage you will be accountable for the successful outcome and delivery of Managed Services transitions and transformation programmes (to agreed quality, time, and budget constraints). 

What you’ll do 

Your overall accountability is for the successful outcome for the large/complex programmes you are asked to lead. These will be delivered alongside the agreed financial outcome of the programme you lead, in close collaboration with Sales, delivery and operational teams. In support of this, you’re expected to understand both what Computacenter sells and delivers and have knowledge of the technology/solutions.

You’ll be able do reference your experience for being accountable for the end-to-end management of the transition lifecycle from the sales process, during implementation and finally handover to operational delivery teams, including

Holding internal teams to account for the Handover from the Sales Teams (Solution/Service designer) Leading Kick-off meetings with client & Internal ISP’s Plan and manage Post Contract Verification with client. Establishing and leading governance framework – Weekly reports, Transition Board, Internal and external Steering Committees etc. Ensuring management of the dependencies between ISPs are understood and proactively managed. Showing gravitas with all Engagements with client and stakeholder representatives. Management of Risks, Assumptions, Issues, and Dependencies Deliver Transition using the Group Transition Framework Diligent Management of the transition budget, ensuring that monthly finance reports are completed, with revised forecasts to completion, with any variance to forecast being flagged and managed under strict change control Management of incumbent providers against their exit obligations and behaviours.

What you’ll bring 

Trained in Prince2 / PMI Practitioner qualification or equivalent. 15+ years of experience in Transition and Transformation as a Programme Manager/Lead Have Managed and lead large-scale transition Projects and Programmes with a value of >1mUSD/EUR/GBP. Transition experience within large-scale Workplace or Infrastructure Projects. A demonstrable track record of being accountable for delivering successful large scale Transition Programme outcomes end-to-end to large customers, working with incumbent providers. Great interpersonal skills ability to build relationships, Manage conflict. Aware of the need to be Emotionally Intelligent, to adapt personal style and approach to meet specific customer needs. Be able to understand the Business outputs required from your assignment or the project you are leading. Skilled user of Microsoft applications: Word, Excel, PowerPoint, Outlook & Project, and other relevant tools. Good literacy and numeracy skills.

Certification:

Certified in Prince2 or PMI Practitioner qualification or equivalent.

Language Skills:

Good to have French/German speaking skill.

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, and enabling people and their businesses.