By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **RESPONSIBILITIES:** * Develop and manage support services for the sales force, including order processing and complaint resolution * Advise customers on product shortages, expected delivery dates, and price changes * Act as a liaison between customers, production, and distribution departments * Select, manage, and train on sales-related systems and databases (e.g., CRM, ETMS) * Assist sales teams with individual account and sales territory planning * Provide sales reporting and analytics to support decision-making * Lead and provide strategic direction to managers across various functional areas **Qualifications & Skills:** * Independently applies program management concepts in routine and moderately complex situations with minimal guidance * Advanced in applying innovation to highly complex situations, capable of making improvement recommendations and guiding others in creative ideation processes * Applies sales enablement strategies independently in routine to moderately complex situations, with a comprehensive understanding of the necessary resources and knowledge for sales representatives * Independently applies business intelligence tools and concepts in routine and moderately complex situations with minimal guidance * Independently applies process improvement principles in routine and moderately complex situations with minimal guidance * Fully independent in influencing others, capable of applying advanced techniques in complex situations and coaching others on influencing skills * Independently applies Quality Assurance principles in routine and moderately complex situations with minimal guidance needed * Independently utilizes Power BI to create and manage reports and dashboards in routine and moderately complex scenarios with minimal guidance * Can independently execute routine Salesforce tasks, understands advanced features and applies knowledge in moderately complex situations with minimal guidance * Able to independently manage customer relationships in routine and moderately complex situations with minimal guidance * Skilled in creating and delivering persuasive and impactful presentations in a variety of complex situations, able to mentor others in developing their presentation skills * Fully capable of executing advanced interpersonal communications, can coach others and anticipates communication requirements **Locations** Shanghai, ChinaBeijing, China **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time