Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

JOB PURPOSE:

As the single point of contact for customers within your area of responsibility, you will oversee all products and services, ensuring seamless communication and satisfaction. You will take full responsibility for all sales and service activities, which includes contacting customers, raising product awareness, conducting presentations, and creating opportunities. Your role will involve thorough research to understand the market and competition, delivering tailored solutions, setting market pricing, and ensuring timely deliveries. You will monitor orders, actively manage accounts receivable, and travel as required to facilitate your position. Additionally, you will set annual intake and revenue budgets, aim to increase annual sales and market position, initiate reports, attend internal marketing and product meetings, set and meet KPIs and goals, introduce and monitor EHS initiatives, and manage company financials and expenses within your country of responsibility. Timely submission of monthly MOR reports will also be crucial.

In managing the Thailand staff and sales activities, as well as all Lifecycle Services (LS) operations, you will lead by example, fostering a collaborative and productive environment. Coordination with service departments will be key to ensuring smooth operations and exceptional service delivery.

JOB DUTIES:

Business Development: Consolidate existing business and generate new opportunities.Product Promotion: Market company products both geographically and domestically.Cross-Functional Collaboration: Work with LS personnel, in-country staff, senior management, engineering, inside sales, product specialists, accounts, HR, manufacturing, administration, and EHS.Customer Relationships: Build and maintain strong customer relationships to foster loyalty.Competitive Advantage: Create opportunities that give LS a competitive edge.Sales Strategy: Develop and implement effective sales strategies.Market Analysis: Monitor and track market opportunities, gathering accurate data.Leadership: Manage staff, lead by example, control costs and expenses, and ensure staff welfare and growth.Succession and Career Planning: Plan for succession and personal career growth for the benefit of both the company and the individual.Support Functions: Collaborate with operations and service for Thailand support functions.Additional Responsibilities: Perform other duties as assigned by Caterpillar management.

Skills Required:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Top Candidates may have:

10+ years in the Oil & GAS Service sector with offshore experience5+ Years in Sales and Marketing in O&G service sectorGood Management SkillsGood Commercial SkillsGood knowledge of manufacturing requirements, QA/QC and API specs.Good cultural understanding

Posting Dates:

August 8, 2025 - August 14, 2025

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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